Six sigma green Belt- Team Leader

Job Description

Qualification: Graduate

Relevant exp: 24 years of relevant experience, 6-8 yrs of overall experience.

Preferred Skills:

Sourcing and Procurement domain knowledge

Six Sigma Green Belt

Knowledge of Quality tools and Techniques essential

Needs to have worked in a BPO Operational Excellence (or similar) function

Knowledge in Lean and other quality practices added advantage

Strong Communication skills

Strong Presentation skills

Position Objectives

1.Process Transformation

2.Drive Improvement projects on processes to improve

a. Productivity

b. Improve SLA performance

2. Be responsible for the Operatioinal excellence Framework for one/multiple deals

3. Interact with client/ internal stakeholders to drive and influence improvement objectives

4. Work in global projects as a team member

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Team Leader -(NonTechnical)
Role: Team Leader -(NonTechnical)

Keyskills:  Six sigma , Green belt, Lean,Operational Excellence, sourcing,Operations.