Job Description


Should have good communication skills
Good Excel Knowledge
Six Sigma Green Belt certified will be an added advantage.
Logical Approach required.
Experience should be more than 2 years in Quality domain.
Candidate must be able to work on Process Excellence Part as well.
Open for rotational shifts and week offs.
Need to sit at Partners end as well as per requirement.

Timings : 10 AM – 11 :30 AM
Venue : Paytm Office , F-1 , Noida Sector 6 , Nearest Metro Station Noida Sector 15
Contact Person : Sheetal (HR)
Date and Day : 22 October , 2018 , Monday

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Executive

Employment Type:Permanent Job, Full Time


Six Sigma Green Belt, Process Excellence, Quality Analysis, Communication Skills.

Project Manager- Intelenet Global Services

Job Description:

Project Manager- Intelenet Global Services.

Who can apply :

  • Black Belt/ Green Belt Certified
  • Six Sigma / Lean Certified
  • PMP Certified
  • BFSH Project Management Experience
  • Should have managed at least 3 projects (End to End)
  • 5+ yrs of Exp Quality/ Process Excellence/ Project Management Experience

Location : Chennai

Job description :

Projects Manager is responsible for successful completion of all projects. Projects are to be excused in standard ways meeting the scope, cost and timelines. This Role also requires to create and share a plan of delivery which include the resource planning, quality planning, communication planning, and stakeholder management. Set up a strong governance to manage all KPIs


  • Planning and Defining Scope
  • Activity Planning and Sequencing
  • Resource Planning
  • Developing Schedules
  • Time Estimating
  • Cost Estimating
  • Developing a Budget
  • Documentation
  • Creating Charts and Schedules
  • Risk Analysis
  • Managing Risks and Issues
  • Monitoring and Reporting Progress
  • Strategic Influencing
  • Business Partnering
  • Working with Vendors
  • Scalability, Interoperability and Portability Analysis
  • Controlling Quality
  • Benefits Realization


  • Manages performance of individual teams through performance management, career planning strategies and sharing of best practices
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Imbibes organisational values and governing principles.
  • Establishes innovative systems and procedures to deliver and continuously improvises on them.
  • Takes Ownership of every individuals performance and monitors team attrition.
  • Ensures that he/she completes the certification program stipulated for the specific process for own self development.


  • Ensuring that the project cost is within the budget
  • Plan for cost optimization
  • Monitor all budgeted project expenditures
  • Manage all project funds according to established accounting policies and procedures
  • Ensure that all financial records for the project are up to date
  • Prepare financial reports and supporting documentation for funders as outlined in funding agreements

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager
Keyskills:  Quality Management ,six sigma green belt ,Project Management / Planning, QC ,black belt ,Project Execution ,projects ,project planning ,lean.


Urgent Opening for AM Quality for International Telecom Process

Job Description:

AM-Quality (International Telecom Process)
  • Should be atleast a Graduate.
  • Handle a team of QAs or QTLs.
  • Ability to map processes, defines process, and executes them.
  • Ability to view the issues end-to-end and develop action plans with tangible deliverables.
  • Six Sigma, Green Belt / Yellow Belt certified with at least 1-2 project lead individually.
  • Has ability to manage knowledge, replicate best practices from other locations/processes to improve process performance
  • Out of the box thinker to develop tools and processes for best utilization of resources.
  • Strong conflict management skills.
  • Exceptional Client management (internal/external stakeholder) skills.
  • Ability to plan & conduct transactional quality audits, Process Improvements, calibrations.
  • Excellent skills on Excel/Quality Tools / Data Analysis / Analytical Skills / Reporting.
  • The candidate should have excellent problem solving capabilities and lateral thinking skills.
  • Ready to work at any level in the organization for the deliver on targets.
  • Ensure client quality targets are met & exceeded.
  • Ability to handle pressure and a natural go getter.
  • Head, coach and mentor the quality team.
  • Eye for detail and aggressive in plan execution/implementation.
  • Drive process improvement and other quality tools for process performance measurement and standardization.
  • Front end Quality with the end customer and participate in weekly/Monthly/Quarterly reviews
Intrested candidate can walk down for F2F round of an Interview with hard copy of resume & Orginal ID Proof on 29th Feb & 1st Mar’16 b/w 1-4 PM.
Venue : Tech-Mahindra Ltd,A-6,Sect-64,Noida-201301 (U.P) India.
Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Assistant Manager/Manager -(NonTechnical)

Role: Assistant Manager/Manager -(NonTechnical)
Keyskills: Six Sigma Green Belt , Quality Tools ,Process Improvement ,Quality Audit, Conflict Management, Project Leading ,Front End.


Openings for Deputy Manager – Process Excellence

Job Description:

Represents and encourages a continuous improvement culture within the BU.

Responsible for Lean/Six Sigma projects that eliminate re-work, provide cost savings, increase revenues and increase client/customer satisfaction within the site.

Identifies opportunities/issues, defines and manages continuous improvement projects using the Lean Sigma/ DMAIC framework.

Defines the organizational structure of the project and the interfacing with the functional work streams associated with project tasks.

Directs and controls all work performed within the project framework of the DMAIC phases, and has the authority for project element’s task assignment and project schedule(s).

Responsible for daily communications and formal project reviews with both the project sponsor and project tollgate review team.

Recommends solutions and controls, and implementing approved recommendations.

Ensures accurate quality measurements and tools are implemented within campaigns.

Principle duties include:

Meets all project goals (Quality, Efficiency and Cost)
Identifies, tracks, and manages project tasks, and resolves project issues.

Proactively disseminates project information/reporting to all stakeholders.

Identifies, manages, and mitigates project risk.

Ensures that the overall project solution is of acceptable quality.

Proactively manages scope to ensure that only what was agreed to is delivered, unless changes are approved through scope management procedures.

Defines and collects metrics to give a sense for how the project is progressing and whether the deliverables produced are acceptable.

Manages the overall work plan to ensure work is assigned and completed on time and within budget.

Education Qualification: Must be a graduate however postgraduate in business management preferred.

Location: Chennai

Salary: INR 8,00,000 – 9,00,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager

Keyskills:  Lean Six Sigma, Dmaic,  Quality ,Process Excellence ,Continuous Improvement ,Six Sigma Projects, Scope Management ,Project Scheduling ,Six Sigma Black Belt ,lean,  black belt, six sigma green belt,Project Management / Planning, Process ,Quality

Lean Manufacturing on the Mechanism of Metal Gears.
Lean Manufacturing on the Mechanism of Metal Gears.


Manager –

Job Description:

Hiring for one of the leading Investment Banks for the position of “Manager” for Hyderabad Location.

Job Location: Hyderabad
Interview Location: Anywhere
Experience: 8-12 years.

Education: Regular Graduate/ Post Graduate
Mandatory Skills

1. Understanding and working knowledge of off shoring industry specifically Banking (Investment Banking, Commercial banking)

2. Quality background (Six Sigma, Lean, Kaizen) with implementation experience

3. 8+ years of overall experience.

4. Should have prior experience of minimum 3 years in mentoring GB & BB projects.

5. Experience in delivering six sigma and lean trainings.

6. Strong communication and interpersonal skills.

7. Six Sigma Green Belt certification

Interested Candidates can share their resume to

Suchita Saraf

Salary: Best in the Industry
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: Operations Manager
Role: Operations Manager
Keyskills: Six Sigma Green Belt ,Lean ,Quality ,Kaizen ,Commercial Banking ,Investment Banking ,Interpersonal Skills.


Six sigma green belt JOB- HOS Quality

Job Description:

Role Description:

1.Responsible for quality of services provided by the team.

2.To manage quality for a process as a staff function for a team of about 60 FTEs.

3.To implement and ensure compliance to quality framework as directed.

4.To identify potential issues to quality of services, SLAs, KPIs, VoC, and resolve them proactively.

5.To conduct quality analysis on an ongoing basis and provide adequate reporting.

6.To ensure all team members receive adequate quality training.

7.To lead/ participate in quality related discussions with client.

8.To lead/ participate in special projects as assigned by the leadership.



2.To be familiar and should have applied Statistical Process Control and Six Sigma principles

3.Six Sigma green belt certified and completed at least 2 GB projects successfully.

4.At least 8 years of total experience and in that at least 2 years managing quality function

5.Have good verbal and written communication skills.

6.Should be comfortable working in US shifts.

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager




six sigma green belt ,statistical process control ,green belt certified, written communication, us shifts