Consultant – Lean Six Sigma (black Belt)

Job Description

Job Description

Job Title: Consultant/Sr. Consultant – Lean Six Sigma
Trainer & Consultant (Green Belt/Black Belt)

Roles & Responsibilities:

– Undertake Lean Six Sigma Green Belt and Black
Belt trainings


Manage presentations and technical queries for
clients


Drive projects at clients end. Should be able
to guide teams from clients in BPO, IT/ITeS or manufacturing sector. Provide
coaching to clients team


Manage the client relationship end to end


Develop, update and maintain curriculum for
training (Lean, Yellow Belt, Green Belt & Black Belt). Standardize industry
specific module


Communicate complex ideas clearly and concisely
and ability to facilitate to a variety of audience and levels of leadership

Qualification:


Bachelors Degree required


Lean Six Sigma Black Belt certified (Master
Black Belt Certification preferred)


5 + years of experience in Lean Six Sigma field


Should have handled and guided Lean Six Sigma Green belt projects (Black belt projects will get preference)


Experience in BPO, IT/ITeS or Manufacturing industry


Masters/Advanced course in statistics preferred


2+ years of experience in developing modules for
training and delivering projects (Lean, Yellow Belt, Green Belt, Black Belt)


Strong oral and written communication skills


Strong interpersonal and leadership skills

– Willingness to travel approximately 70-75%

– Willingness to relocate any of the locations (Delhi/NCR, Mumbai, Chennai,Kolkata, Hyderabad)

– Moderate to advanced Minitab MS Project, Excel,Visio, PowerPoint and SharePoint skills

Salary: Not Disclosed by Recruiter
Industry: Accounting / Finance
Functional Area: Analytics & Business Intelligence
Role Category: Analytics & BI
Role: Data Analyst
Employment Type: Permanent Job, Full Time
Key skills: BPO,ITES,Black Belt,Green belt, Minitab, Visio, Business advisory, Lean six sigma, Six sigma black belt, Six sigma green belt.

GM LEAN SIX SIGMA BLACK BELT- SCM- BUSINESS EXCELLENCE/ TRANSFORMATION

JOB DESCRIPTION

Location : Bangalore
Level : General Manger
Role : Business Excellence Advisory Manager

Mandatory requirements : 

– Functional experience Drive improvement initiatives through teams
– Experience on driving automation projects. (preferably not limiting to opportunity identification)
– Domain knowledge is an added advantage – Supply Chain / Procurement
– Team leading experience
– Leadership presence

Preferred Skills : 
– Six Sigma Black Belt / Master Black Belt with good knowledge of Lean practices
– Strong Knowledge of Quality Principles and Techniques essential
– Needs to have worked in a BPO Operational Excellence (or similar) function
– Certification in Lean and other quality practices added advantage
– Strong communication and presentation skills

Position Objectives : 

1. Drive Improvement projects on processes to improve Productivity and Improve SLA performance
2. Interact with client/ internal stakeholders to drive and influence improvement objectives
3. Lead a global projects in OE
4. People manager for a team
5. Drives the OE program for a client/ clients in a site/ across sites
6. Acts as a mentor to Six Sigma and Lean projects for his influence

Relevant exp : 

10 to 14 years of relevant experience and 14-18 yrs of overall experience

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Senior Management
Role: Head/VP/GM-Quality Assurance & Quality Control
Employment Type: Permanent Job, Full Time
Keyskills:

six sigma, lean, master black belt, business excellence, operational excellence, supply chain, Process Excellence, MBB, Six Sigma Black Belt.

Master Black belt JOB-Head/VP/GM-Quality Assurance & Quality Control

JOB DESCRIPTION

Location : Bangalore
Level : General Manger
Role : Business Excellence Advisory Manager

Mandatory requirements : 

– Functional experience Drive improvement initiatives through teams
– Experience on driving automation projects. (preferably not limiting to opportunity identification)
– Domain knowledge is an added advantage – Supply Chain / Procurement
– Team leading experience
– Leadership presence

Preferred Skills : 
– Six Sigma Black Belt / Master Black Belt with good knowledge of Lean practices
– Strong Knowledge of Quality Principles and Techniques essential
– Needs to have worked in a BPO Operational Excellence (or similar) function
– Certification in Lean and other quality practices added advantage
– Strong communication and presentation skills

Position Objectives : 

1. Drive Improvement projects on processes to improve Productivity and Improve SLA performance
2. Interact with client/ internal stakeholders to drive and influence improvement objectives
3. Lead a global projects in OE
4. People manager for a team
5. Drives the OE program for a client/ clients in a site/ across sites
6. Acts as a mentor to Six Sigma and Lean projects for his influence

Relevant exp : 

10 to 14 years of relevant experience and 14-18 yrs of overall experience

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Senior Management
Role: Head/VP/GM-Quality Assurance & Quality Control
Employment Type: Permanent Job, Full Time
Keyskills:

six sigma lean, master black belt, business excellence, operational excellence, supply chain, Process Excellence, MBB, Six Sigma Black Belt.

Six sigma black betl JOB- Quality Manager

Job Description

1. Primary responsibilities (pl. provide a detailed description) :
a. Customer related :
Keep abreast with the process of claims processing in the healthcare industry.
Have thorough knowledge of the job.
Have a good understanding of the performance SLAs and meet the SLAs.
Understand all binding laws and regulations related to the project.
Developing in-depth knowledge base among the team members relating to domain and process.
b. Financials related :

Responsible for driving quality improvement initiatives, among the teams aligned to them, to ensure avoidance of penalty.

Should manage the P&L for the process.

c. People related :
Good communication skills, inter personal skills and excellent team handling skills .
Provide feedback on error, submit progress reports of the processors to reporting manager.

Conduct individual performance reviews and propose the required action plan.

Derive Action plans based on teams error trends and help in effective implementation .

d. Process related :
Plan & forecast resources for optimal utilization of manpower

Accountable for the production and quality targets of the team
Updating management on team performance

Coordinating with the client on process related issues and updates

Identifying, recommending and implementing ways to increase the productivity and the quality of the team

Addressing the technical queries raised by the team

Identify key people and build good leaders and motivating team members

Interacting with management, and put forth queries/concerns of the team

Identify & Facilitate training programs for the team

Conducting team reviews, submitting progress reports of the team to the manager and conducting appraisals

Recommending benefits, bonus, incentives and promotions for the team

Counseling of team members on improving Quality & productivity

Play an active role recruitment process

Meeting attrition goals for their respective process

Supporting the management team on business development

Sharing management views with the team

2. Secondary responsibilities (if any) :
a. Customer related
b. Financial related
c. People related:
Ability to work with a diverse population.
Ensure the process follows strict adherence to the process workflow and apt behavior is observed.
Ensure good leaders are developed.
Final point of Escalation of issues/concerns with the support groups i.e., HR, Admin, TSG, QAG and Finance.
Handling disciplinary issues and administrative issues of the project.
d. Process related :
Put forth queries/concerns of the BUH and address accordingly.
Counseling of team members on improving Quality & productivity.
Reviewing continuous quality improvements processes.
Knowledge:
Knowledge in the healthcare industry will be preferred.
Team handling skills is a mandate .
Skills:
Knowledge of basic necessary computer applications.
Attitude :
Have a positive attitude.
Domain expertise, if any :
Any healthcare BPO industry (Optional).
Educational qualifications:
High school +2+3.
Experience (years):
6+ years (healthcare industry knowledge preferred).
Certifications (Technical / Non-technical), if any :

Salary: INR 6,00,000 – 10,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Assurance/Quality Control Manager
Employment Type: Permanent Job, Full Time
Keyskills: US Healthcare, Assistant Manager, Quality, Deputy Manager, Quality, Six Sigma Black Belt, Six Sigma Green Belt.

Opening for a Manager / Sr Manager – Quality ( only Bangalore Candida

Job Description

  1. Industry : BPO Sector
  2. Current Company : Should be From BPO Industry
  3. 10+ years of experience with 5+ years in managing quality assurance programs
  4. Quality management in a contact center environment
  5. Knowledge of ISO. ITIL, CMMI standards and implementation will be an added advantage
  6. Managing stakeholder/client expectations
  7. Exposure to basics of Digital Marketing and Web Technologies would be an added advantage
  8. Knowledge on AdWords and/or Google Analytics will be an added advantage
  9. Should be Six Sigma Back belt and Mentoring experience of at least GB / BB Projects.
  10. Should be flexible working in shifts

If anyone is interested send your resume on soma@xpertconexions.com

Salary:  INR 15,00,000 – 20,00,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager
Keyskills: Quality Management ,Quality Assurance Program ,Six Sigma Black Belt ,Green Belt ,Stake Holders ,Digital Marketing ,Google Adwords.
dmaic-zyklus-ubersicht1

Senior Manager – Six Sigma

Job Description

Process Excellence

Lean Management
Business Improvement
Black Belt
Process excellence

Salary: INR 18,00,000 – 22,50,000 P.A
Industry: Strategy / Management Consulting Firms
Functional Area: Strategy, Management Consulting, Corporate Planning
Role Category: Corporate Planning/Strategy Manager
Role: Corporate Planning/Strategy Manager
Keyskills: Six Sigma black belt ,kaizen ,Process improvement ,business excellence ,business improvement ,master black belt ,corporate quality ,six sigma , projects ,lean.

picto 6 sigma

Senior Manager – Quality

ob Description

Brief introduction to the team and its current initiatives:- Continuous Improvement team work towards creating a centre of excellence and also supporting and participating in strategic initiatives. Team follows the systematic approach of quality management principles and tools to business management on the principles of customer first, stakeholder value and process management. Team is involved in creating culture of quality in the organization, Leveraging present resources with improvement initiatives and participating in strategic initiatives.

Brief role overview:- Some of the key areas of support for this individual will be to maintain & refine the performance dashboards for key process performance indicators. He/ She will be engaged continuously with various stakeholders on key performance metrics and shall be involved in exploring scope for further opportunities. He/ She will drive passion for quality throughout the vertical and create a continuous improvement culture

What will your essential responsibilities include?

Work and engage continuously with various stakeholders to discuss performance management progress, feedback and explore scope for further opportunities.

Maintain & refine the performance dashboards for key process performance indicators.

Implement quality controls and robust measurement and reporting systems for the same.

Work with process owners for understanding the business management needs and translate them in measurable metrics.

Process mapping for new and existing business processes with appropriate documentation.

Manage process standardization and drive continuous improvement initiatives across the vertical.

Develop & drive a passion for quality throughout the vertical and creating a continuous improvement culture.

Support adherence to Quality Management System of the organization.

Supporting high impact projects as and when identified.

UNLEASH your potential

Were looking for someone who has these abilities and skills:

Desired skill sets:

Strong communication skills (English)

Ability to work across levels from senior management (Head Quality/SMT) level to Associate levels.

Ability to work across various geographies.

Knowledge and experience in MIS and Data analysis tools like Advance knowledge in MS Excel and working knowledge of Minitab.

Desired qualifications (including certifications):

Should have Post Graduate/PGDM in Insurance (General/Life)

Should be certified Six Sigma Black Belt

Should have worked on multiple Black Belt / Green Belt projects. Have good experience of process improvement methodologies.

Should have held the designation of Manager/ Sr. Manager for more than 4 to 5 years and overall 10+ years experience.

Salary: Not Disclosed by Recruiter
Industry: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager
Keyskills: Six Sigma Black Belt ,Green Belt ,Quality Management ,Minitab ,Strategy ,Process Improvement ,QMS ,Continuous Improvement, Process Management.

IASSC-Accredited-SIX-SIGMA-Black-SDL547306009-1-72fdd

Six Sigma Green/ Black Belt JOB-Quality Assurance/Quality Control Manager

JOB DESCRIPTION

Level

C

Qualification

Graduate

Relevant exp

“4~6 years of relevant experience

8-11 yrs of overall experience

Preferred Skills

“Six Sigma Black Belt with good knowledge of Lean practices

Strong Knowledge of Quality Principles and Techniques essential

Needs to have worked in a BPO Operational Excellence (or similar) function

Certification in Lean and other quality practices added advantage

Strong communication and presentation skills”

Position Objectives

“1. Drive Improvement projects on processes to improve

a. Productivity

b. Improve SLA performance

2. Interact with client/ internal stakeholders to drive and influence improvement objectives

3. lead a global projects in OE

4. People manager for a team

5. Drives the OE program for a client/ clients in a site/ across sites

6. Acts as a mentor to Six Sigma and Lean projects for his influence”

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: Production, Manufacturing, Maintenance
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager
Keyskills: bpo ,operational excellence ,opex ,oe ,presentation skills ,six sigma black belt ,drives ,graduate ,experience ,objectives.

Lean Six Sigma Black Belt

Six Sigma Black Belt JOB- Manager

Job Description

Responsibilities:

  • Possess skills to define & re-engineer business processes.
  • Define appropriate controls on the process to ensure that the business objectives are met.
  • Improve existing business operations planning &reporting.
  • Analyzing statistics & making reports for the same.
Required Skills:
  • Have strong team building & team management ability.
  • Should have a good leadership Qualities so as to drive a team together.
  • Should have persuasive communication skills.
  • Must be process oriented.
  • Must be IT savvy & proficient in the use of Microsoft Office Tools.
  • Should have quick thinking & problem solving skills.
  • Must be well versed with business analytics tools.
Qualifications:
  • B.tech + M.B.A/ M.B.A will be prefered.
  • Must have 80% in 10th &12th Standard.
  • Six sigma black belt will be prefered.
  • Minimum of 3 years of experience is required.
  • Hands on experience on BI tools.
Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations Manager
Role: Operations Manager
Keyskills: six sigma black belt ,Operations ,Team Handling ,business operations ,team management ,good communication skills ,leadership qualities ,process oriented ,Quick thinker ,Business Analytics.

pur

Project Manager – APAC

Job Description

Job Responsibilities:

* Overall project lead for large, complex and transformational projects within the APAC region.
* Develops and manages detailed project plans and ensures the scope and approach is understood and aligned by all stakeholders.
* Identifies and tracks key project milestones & critical path.
* Employs structured methodology to project planning including change management.
* Appropriately assesses the project risks, constraints, dependencies. Identifies mitigation plans and escalation as required.
* Monitors and communicates the progress of project delivery and ensures timely and effective communication of project status, schedule, cost and assessment of risks/issues.
* Manages the relationship with senior leaders & cross functional teams through the project life cycle.
* Demonstrates superior collaboration skills and techniques to define alternate solutions and resolve conflicts as necessary.
* Ensures effective change control procedures and processes are efficiently used to maintain control on scope, schedule and cost.
* Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the project life cycle.
* Completes Project Completion Reviews to ensure that lessons learned are applied for future projects.

Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: Other
Role Category: Other
Role: Other
Keyskills: Project Management ,SCOPE ,Project Delivery ,Project Leading ,Project Planning,Project Life Cycle ,Mitigation ,Change Management ,Schedule ,Change Control ,PMP Certified ,six sigma black belt.

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