To develop organizational effectiveness in collaboration with extended teams by delivering Client business outcomes by transforming their business process.
To deliver process improvements , identifying and deploying analytics & intelligent automation , sharing operational excellence practices and trainings across the organization.
To ensure process delivery is performed consistently and effectively according to established procedures , processes , guidelines and/ or best practices.
To monitor and take corrective actions around budget , scheduling , risk , scope and quality of projects/ programs.
Preferred experience : Have handled multiple projects (Business process re – engineering , Six Sigma , Automation , RPA , Business Transformation etc.) with cross functional team across organization with significant business impact.
Certification(Desired) : Six Sigma Black Belt/ Green belt , Project Management (PMP) , Analytics course (R , Python) , Statistical tools , Decision Making tools
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Assurance/Quality Control Manager
Employment Type: Permanent Job, Full Time