PAYTM HIRING FOR QUALITY ANALYST (NON-TECHNICAL)

Job Description

Should have good communication skills
Good Excel Knowledge
Six Sigma Green Belt certified will be an added advantage.
Logical Approach required.
Experience should be more than 2 years in Quality domain.
Candidate must be able to work on Process Excellence Part as well.
Open for rotational shifts and week offs.
Need to sit at Partners end as well as per requirement.

Timings : 10 AM – 11 AM
Venue : Paytm Office , F-1 , Noida Sector 6 , Nearest Metro Station Noida Sector 15
Contact Person : Sheetal

Salary:Not Disclosed by Recruiter

Industry:BPO/ Call Centre/ ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Executive

Employment Type:Permanent Job, Full Time

Keyskills

Six Sigma,Green Belt,Process Excellence, Quality Analysis, Communication Skills.

Desired Candidate Profile

Please refer to the Job description above

Company Profile

One97 Communications Limited

Paytm is India’s largest mobile payments and commerce platform. It started with online mobile recharge and bill payments and has an online marketplace today. In a short span of time we have scaled to over 158mn registered users and more than 90mn monthly transactions. Paytm is the consumer brand of India’s leading mobile internet company One97 Communications. One97 investors include Ant Financial (AliPay), SAIF Partners, Mediatek, Sapphire Venture and Silicon Valley Bank. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours designing each new feature and obsesses about the smallest of details.

Am/manager-process Excellence/quality/six Sigma Black belt

Job Description:

Responsible for handling process excellence/ quality / process improvement / operations excellence / process transformation / re-engineering initiatives for the global investment banking/asset management processes.

Using Lean Six sigma methodologies
Six sigma black belt certification is a must.

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: Other
Role Category: Other
Role: Other

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Leader – Continuous Improvement

Job Description:

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Finance & Accounting (F&A) and Supply Chain Management (SCM) provide the following services to the Customers supporting their organization in the areas of financial outsourcing and Vendor Management.

Sourcing and Supplier Management
Procure to Pay
Order to cash
Record to Report
Financial Planning and Analysis F&A operates from six locations across Bangalore, Chennai and Gurgaon .

Role:Transformation Leader
Drive Continuous Improvement Program across multiple Finance & Accounting processes
Drive big ticket transformation initiatives
Install a quality culture across teams
Analyze utilization, efficiency & availability data for large teams.
Perform detailed process improvement studies as required across multiple F&A processes to identify opportunities for improved productivity.
Apply knowledge of Finance & Accounting processes specific to the P2P Domain.
Identify and lead high impact projects involving multiple stakeholders.
Drive Lean to identify waste in process.
Mentor Green Belt / Black Belt projects, possibly Black Belt projects depending on Six Sigma/ Lean experience.
Drive culture of continuous improvement.
Other Responsibilities
Provide quality support to transitions – Development of metrics & dashboards in line with customer requirements, FMEA, review process documentation.
Support voice of customer & audit programs.
Participate in client visits. Required Skills
Global Team Management
Client Management
Strong communication skills
Strong analytical skills – ability to work with large volume of data using statistical tools
Excellent knowledge of Six Sigma & Lean methodology
Good facilitation skills Desirable Skills
Flexible approach to managing projects
Good team player
Good presentation skills. Qualification
Bachelor MBA or Professional degree in Finance or Accounting
Certified Green Belt
Demonstrated success in Project Management
Exposure to different improvement frameworks, such as Six Sigma and Lean
Thorough knowledge of Microsoft office tools like PowerPoint, Project, and Excel are critical for the job Experience
Minimum 15 years of experience

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager

Keyskills:   six sigma, health care ,black belt ,project management ,MBA ,process improvement ,green belt ,audit, team management ,consulting.

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Continuous Improvement

Job Description:

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Finance & Accounting (F&A) and Supply Chain Management (SCM) provide the following services to the Customers supporting their organization in the areas of financial outsourcing and Vendor Management.
Sourcing and Supplier Management
Procure to Pay
Order to cash
Record to Report
Financial Planning and Analysis F&A operates from six locations across Bangalore, Chennai and Gurgaon .
Role:
Transformation Leader
Drive Continuous Improvement Program across multiple Finance & Accounting processes
  • Drive big ticket transformation initiatives
  • Install a quality culture across teams
  • Analyze utilization, efficiency & availability data for large teams.
  • Perform detailed process improvement studies as required across multiple F&A processes to identify opportunities for improved productivity.
  • Apply knowledge of Finance & Accounting processes specific to the P2P Domain.
  • Identify and lead high impact projects involving multiple stakeholders.
  • Drive Lean to identify waste in process.
  • Mentor Green Belt / Black Belt projects, possibly Black Belt projects depending on Six Sigma/Lean experience.
  • Drive culture of continuous improvement.
Other Responsibilities
  • Provide quality support to transitions – Development of metrics & dashboards in line with customer requirements, FMEA, review process documentation.
  • Support voice of customer & audit programs.
  • Participate in client visits.
Required Skills
  • Global Team Management
  • Client Management
  • Strong communication skills
  • Strong analytical skills – ability to work with large volume of data using statistical tools
  • Excellent knowledge of Six Sigma & Lean methodology
  • Good facilitation skills
Desirable Skills
  • Flexible approach to managing projects
  • Good team player
  • Good presentation skills.
Qualification
  • Bachelor + MBA or Professional degree in Finance or Accounting
  • Certified Green Belt
  • Demonstrated success in Project Management
  • Exposure to different improvement frameworks, such as Six Sigma and Lean
  • Thorough knowledge of Microsoft office tools like PowerPoint, Project, and Excel are critical for the job
Experience
  • Minimum 15 years of experience
Required Technical and Professional Expertise
14+Years of experience in F&A service Delivery in a third party environment
Preferred Technical and Professional Experience
Understanding of F&A across towers of RTR, PTP and OTC
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: Accounts, Finance, Tax, Company Secretary, Audit
Role Category: Credit/Control Executive
Role: Credit/Control Executive
Keyskills:  Six Sigma Black Belt, Green Belt ,OTC ,Quality , Lean ,PTP  ,RTR ,SCM ,Process Improvement.
Six Sigma Green Blue Button Style

Manager, Process Engineering – APAC

Job Description:

American Express Global Business Travel (AEGBT) operates one of the worlds largest travel management companies in more than 139 countries and territories worldwide. We are positioned for one of the most exciting periods of rapid growth in our 100 year history and we are looking for talent to make it happen.

Job Responsibilities:
Demonstrates superior collaboration skills and techniques to define alternate solutions and resolve conflicts as necessary.
Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the project life cycle.
Required Skills
5+ years experience leading large/complex projects and associated change management activities.
Strong project management skills with a proven track record of delivering quality projects on time and within budget.
Excellent communication & presentation skills (written & verbal) across multiple audiences.
Experience collaborating across multiple functional groups and with operational SMEs.
Ability to influence, lead and communicate at all levels and across multiple lines of business.

Highly motivated, enthusiastic and results driven.
Ability to work in a fast paced matrix environment including managing across multiple geographies, functions & organizations often outside standard working hours.
Strong proficiency with Visio, Microsoft Office, specifically MS Project, Excel, and PowerPoint required.

Preferred Skills
Background in Business Travel Operations process would be a plus.
Six sigma Green/ Black belt certification
Certification in Business Process Improvement and/or setting up operating standards for large organizations/operations

Salary: Not Disclosed by Recruiter
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Site Engineering, Project Management
Role Category: Project Manager-IT/Software
Role: Project Manager-IT/Software

Keyskills: Project Life Cycle ,Visio ,Change Management Process,Engineering Management Skills ,Business Transformation ,migration process,PMP, Business Travel Operations ,green belt ,black belt ,process improvement.

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Urgent Opening for AM Quality for International Telecom Process

Job Description:

AM-Quality (International Telecom Process)

  • Should be atleast a Graduate.
  • Handle a team of QAs or QTLs.
  • Ability to map processes, defines process, and executes them.
  • Ability to view the issues end-to-end and develop action plans with tangible deliverables.
  • Six Sigma, Green Belt / Yellow Belt certified with at least 1-2 project lead individually.
  • Has ability to manage knowledge, replicate best practices from other locations/processes to improve process performance
  • Out of the box thinker to develop tools and processes for best utilization of resources.
  • Strong conflict management skills.
  • Exceptional Client management (internal/external stakeholder) skills.
  • Ability to plan & conduct transactional quality audits, Process Improvements, calibrations.
  • Excellent skills on Excel/Quality Tools / Data Analysis / Analytical Skills / Reporting.
  • The candidate should have excellent problem solving capabilities and lateral thinking skills.
  • Ready to work at any level in the organization for the deliver on targets.
  • Ensure client quality targets are met & exceeded.
  • Ability to handle pressure and a natural go getter.
  • Head, coach and mentor the quality team.
  • Eye for detail and aggressive in plan execution/implementation.
  • Drive process improvement and other quality tools for process performance measurement and standardization.
  • Front end Quality with the end customer and participate in weekly/Monthly/Quarterly reviews
Interested candidate can walk down for F2F round of an Interview with hard copy of resume & Orginal ID Proof on 23rd & 24th Feb’16 b/w 1-4 PM.
Venue : Tech-Mahindra Ltd,A-6,Sect-64,Noida-201301 (U.P) India.
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Assistant Manager/Manager -(NonTechnical)
Role: Assistant Manager/Manager -(NonTechnical)
Keyskills: Six Sigma ,Green Belt ,Quality Tools ,Process Improvement ,Quality Audit ,Conflict Management ,Project Leading ,Front End.
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Six sigma green Belt- Team Leader

Job Description

Qualification: Graduate

Relevant exp: 24 years of relevant experience, 6-8 yrs of overall experience.

Preferred Skills:

Sourcing and Procurement domain knowledge

Six Sigma Green Belt

Knowledge of Quality tools and Techniques essential

Needs to have worked in a BPO Operational Excellence (or similar) function

Knowledge in Lean and other quality practices added advantage

Strong Communication skills

Strong Presentation skills

Position Objectives

1.Process Transformation

2.Drive Improvement projects on processes to improve

a. Productivity

b. Improve SLA performance

2. Be responsible for the Operatioinal excellence Framework for one/multiple deals

3. Interact with client/ internal stakeholders to drive and influence improvement objectives

4. Work in global projects as a team member

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Team Leader -(NonTechnical)
Role: Team Leader -(NonTechnical)

Keyskills:  Six sigma , Green belt, Lean,Operational Excellence, sourcing,Operations.

3d-six-sigma-flow-chart-28848319