IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Finance & Accounting (F&A) and Supply Chain Management (SCM) provide the following services to the Customers supporting their organization in the areas of financial outsourcing and Vendor Management.
Sourcing and Supplier Management
Procure to Pay
Order to cash
Record to Report
Financial Planning and Analysis F&A operates from six locations across Bangalore, Chennai and Gurgaon .
Drive Continuous Improvement Program across multiple Finance & Accounting processes
Drive big ticket transformation initiatives
Install a quality culture across teams
Analyze utilization, efficiency & availability data for large teams.
Perform detailed process improvement studies as required across multiple F&A processes to identify opportunities for improved productivity.
Apply knowledge of Finance & Accounting processes specific to the P2P Domain.
Identify and lead high impact projects involving multiple stakeholders.
Drive Lean to identify waste in process.
Mentor Green Belt / Black Belt projects, possibly Black Belt projects depending on Six Sigma/ Lean experience.
Drive culture of continuous improvement.
Provide quality support to transitions – Development of metrics & dashboards in line with customer requirements, FMEA, review process documentation.
Support voice of customer & audit programs.
Participate in client visits. Required Skills
Global Team Management
Strong communication skills
Strong analytical skills – ability to work with large volume of data using statistical tools
Excellent knowledge of Six Sigma & Lean methodology
Good facilitation skills Desirable Skills
Flexible approach to managing projects
Good team player
Good presentation skills. Qualification
Bachelor MBA or Professional degree in Finance or Accounting
Certified Green Belt
Demonstrated success in Project Management
Exposure to different improvement frameworks, such as Six Sigma and Lean
Thorough knowledge of Microsoft office tools like PowerPoint, Project, and Excel are critical for the job Experience
Minimum 15 years of experience
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager
Keyskills: six sigma, health care ,black belt ,project management ,MBA ,process improvement ,green belt ,audit, team management ,consulting.