Lean six sigma JOB- Quality Assurance/Quality Control Manager

Job Description

Quality DNA (Training & Certifications)
Working with Leadership, Business Champions and/or functional managers, to select and prioritize projects aligned with business goals
Drive various improvement projects
Provide project leadership includes identifying opportunities, defining and financially justifying projects,
Support in developing Lean Six Sigma implementation plan and develops project team members in the implementation of Six Sigma methodologies.
Conduct Yellow Belt/Green Belt etc. training sessions
Coach/mentor improvement project leaders and develop highly successful teamsto increase their Six Sigma problem solving and process improvement skills
Experience facilitating Kaizen, 5S and Ideation program
Coordinating and prioritizing Lean Six Sigma project activities with all functions New Business, Underwriting, Policy Owner Services, Claims Administration, Distributor Services, and Customer Services etc.
Conduct ongoing project reviews (weekly/monthly) with all Green Belts & project owners.
Lean Six Sigma Tools, aiding in project documentation and guiding through the Certification process.
Drive Good Idea program, an innovation program, to collate ideas and drive implementation with respective stakeholders

Qualification
Graduate/Post Graduate
Black Belt Certified
desired:
ISO Lead Auditor Certification
CMMi SVC Practitioner
COPC Practitioner

Experience
4 -6 years experience as Black Belt
Executed at least 2 -5 project
Experience in conducting Six Sigma Training

Salary: INR 8,00,000 – 13,00,000 P.A.
Industry: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Assurance/Quality Control Manager
Employment Type: Permanent Job, Full Time
Keyskills: Lean Six Sigma, Process Improvement, Quality Management, Certified Black Belt, Kaizen, Green Belt, Training, CMMI, ISO, Six Sigma Implementation.

AM (voice Quality) (pcmm & CMMI Level 5 co.) (noida)

Job Description

1. Develop queries using Boolean and temporal logic to deliver the foundation for analysis to objectives agreed with the customer.
2. Perform analysis of query/call listening results in line with customer objectives to develop business cases.
3. Compile analysis results and create presentations.

Salary: INR Free cab Facility, Subsidized Meal and Mediclaim
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Role: Assistant Manager/Manager-(NonTechnical)
Keyskills: Voice, Quality, Six Sigma, lean, green belt, kaizen, assistant manager, team manager.

URGENT OPPORTUNITIES – BUSINESS EXCELLENCE

JOB DESCRIPTION

Qualification Relevant exp Preferred Skills Position Objectives
Minimum Graduate
12 – 15 years of relevant experience – 14-20 yrs of overall experience F&A Domain expert- PTP, RTR or OTC
Excellent knowledge of tools and technology in the F&A Domain
Six Sigma Green Belt with good knowledge of Lean practices
Strong Knowledge of Quality Principles and Techniques essential
Needs to have worked in a BPO Capability/Operational Excellence (or similar) function
Strong communication and presentation skills 1. Drive Standardization projects with underlying technology drivers to improve
a. Productivity
b. Improve SLA performance
2. Interact with client/ internal stakeholders to drive and influence improvement objectives
3. Lead a global projects in building new tools to drive process led transformation
4. People manager for a team
5. Drives the OE program for a client/ clients in a site/ across sites

Salary: INR 22,50,000 – 37,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: Analytics & Business Intelligence
Role Category: Senior Management
Role: Head/VP/GM – Analytics & BI
Keyskills: Six Sigma, OTC, Operations, People Management, Operational Excellence, Business Excellence, Green Belt, Presentation Skills.

AM (voice Quality) (pcmm & CMMI Level 5 co.) (noida)

Job Description

1. Develop queries using Boolean and temporal logic to deliver the foundation for analysis to objectives agreed with the customer.
2. Perform analysis of query/call listening results in line with customer objectives to develop business cases.
3. Compile analysis results and create presentations.

Salary: INR Free cab Facility, Subsidized Meal and Mediclaim
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Role: Assistant Manager/Manager-(NonTechnical)
Keyskills: Voice Quality, Six Sigma, lean, green belt, kaizen, assistant manager, team manager.

Six sigma black belt job- Head/VP/GM – Analytics & BI

JOB DESCRIPTION

Qualification Relevant exp Preferred Skills Position Objectives
Minimum Graduate
12 – 15 years of relevant experience – 14-20 yrs of overall experience F&A Domain expert- PTP, RTR or OTC
Excellent knowledge of tools and technology in the F&A Domain
Six Sigma Green Belt with good knowledge of Lean practices
Strong Knowledge of Quality Principles and Techniques essential
Needs to have worked in a BPO Capability/Operational Excellence (or similar) function
Strong communication and presentation skills 1. Drive Standardization projects with underlying technology drivers to improve
a. Productivity
b. Improve SLA performance
2. Interact with client/ internal stakeholders to drive and influence improvement objectives
3. Lead a global projects in building new tools to drive process led transformation
4. People manager for a team
5. Drives the OE program for a client/ clients in a site/ across sites

Salary: INR 22,50,000 – 37,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: Analytics & Business Intelligence
Role Category: Senior Management
Role: Head/VP/GM – Analytics & BI
Keyskills: Six Sigma, OTC, Operations, People Management, Operational Excellence, Business Excellence, Green Belt, Presentation .

Six sigma green belt Job- Assistant Manager

Job Description

1. Develop queries using Boolean and temporal logic to deliver the foundation for analysis to objectives agreed with the customer.
2. Perform analysis of query/call listening results in line with customer objectives to develop business cases.
3. Compile analysis results and create presentations.

Salary: Free cab Facility, Subsidized Meal and Mediclaim
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Assistant Manager/Manager-(NonTechnical)
Role: Assistant Manager/Manager-(NonTechnical)
Keyskills: Voice, Quality Six Sigma, lean, green belt, kaizen, assistant manager, team manager.

ACCENTURE HIRING BUSINESS EXCELLENCE LEAN SIX SIGMA ROLE

JOB DESCRIPTION

Accenture Hiring Business Excellence Lean Six Sigma Role Leaders with 6 to 12 Years Of Experience

Location: Mumbai / Gurgaon / Hyderabad / Bangalore / Chennai

Domain Specification In Business Excellence: Financial & Accounting, Banking Financial Service & Insurance, Contact Center, Robotic Process Automation (Kindly Note Domain With IT/Manufacturing/Infrastructure do not apply).

Job description

Roles & Responsibilities:

Drive Improvement projects on processes to improve
Be responsible for the Operational Excellence Framework for one/multiple deals or a towers/Site
Acts as a mentor to Six Sigma and Lean projects for his influence
Drive business transformation through Lean Six sigma and Analytics
Lead global projects in Business Excellence
Six Sigma Black Belt / Master Black Belt and Green Belt with good knowledge of Lean practices
Certification in Lean and other quality practices added advantage
Strong ability to influence

Desired Skills and Experience:

Must Need Skills: Six Sigma Green Belt, Black Belt & Master Black Belt with good knowledge of Lean practices.
Strong Knowledge of Quality Principles and Techniques essential.
Needs to have worked in a BPO Operational Excellence (or similar) function /operations.
Certification in Lean and other quality practices added advantage.

If you, or a friend, match these requirements, please send in your resume to parthiv.m.trivedi@accenture.com, marking Lean Six Sigma Business Excellence in the subject line.or connect me @ 9699327245 to have a Telephonic disucssion

Overall Exp:
Relevant Business Excellence Exp-Process Improvement
Current Ctc:
Expected CTC:
Domain Specialized In Lean Six Sigma:
No. Of Green Belt , Black Belt & Master Black Belt Projects Conducted:
Lean Six Sigma Certification:

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Salary: INR 8,00,000 – 18,00,000 P.A. Weekend off / Transportation provided both ways

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Team Leader-Quality Assurance/Quality Control
Role: Team Leader-Quality Assurance/Quality Control
Keyskills: Lean Six Sigma, Business Excellence, Operational Excellence, Six Sigma, Certified Business Transformation, Green Belt, finance Transformation ,Process Improvement, Business Improvement, Digital Transformation, DMAIC, Lean,  F&A ,Master Black Belt.

Six Sigma Master Black Belt JOB- Senior Outside Consultant

Job Description

As a transformation consultant you will drive Continuous Improvement Program across multiple Finance & Accounting processes

Primary responsibilities

  • Analyze utilization, efficiency & availability data for large teams.
  • Perform detailed process improvement studies as required across multiple F&A processes to identify opportunities for improved productivity.
  • Apply knowledge of Finance & Accounting processes specific to the Record to Report R2R P2P and O2CDomain.
  • Identify and lead high impact projects involving multiple stakeholders.
  • Drive Lean to identify waste in process.
  • Mentor Green Belt / Yellow Belt projects, possibly Black Belt projects depending on Six Sigma/Lean experience.
  • Drive culture of continuous improvement.

Other Responsibilities

  • Provide quality support to transitions – Development of metrics & dashboards in line with customer requirements, FMEA, review process documentation.
  • Support voice of customer & audit programs.
  • Participate in client visits.

Required Skills

  • Strong communication skills
  • Strong analytical skills – ability to work with large volume of data using statistical tools
  • Excellent knowledge of Six Sigma & Lean methodology
  • Good facilitation skills

Desirable Skills

  • Flexible approach to managing projects
  • Good team player
  • Good presentation skills.
  • Demonstrated success in Project Management
  • Exposure to different improvement frameworks, such as Six Sigma and Lean
  • Thorough knowledge of Microsoft office tools like PowerPoint, Project, and Excel are critical for the job

Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: Strategy, Management Consulting, Corporate Planning
Role Category: Senior Outside Consultant
Role: Senior Outside Consultant
Keyskills:

Six Sigma Master Black Belt, Quality, Lean, Project Management, Green Belt, Finance, Accounting, R2R, P2P,o2c,transformation ,CIopex ,operation excellence.
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SME / Lead – Operations Excellence

Job Description

Please find below the Job Opening:

Role : SME/ Lead – Operations Excellence
Job Location : Pune

Brief of Roles and Responsibilities:

1. Establishing a culture and practices around continuous improvement in ABO in Allstate India in Pune
2. Working on process improvement methodologies and tools
3. Liaising with Allstate US to identify and deploy key continuous improvement practices being deployed in Allstate ABO organization.
4. Owning a productivity target and driving the same through operations leads

Required Skills and Experience:

1. 5-8 years total experience
2. At least 3 years in Lean, Six Sigma implementation in back office (preferably in financial services)
3. Green Belt in Six Sigma will be a plus
4. Excellent communication, presentation, stakeholder management and persuasion skills
5. Ability to work independently

If you are interested in this profile , Share your updated CV and the below
details to “rubina.khan@allstate.com”

* Total Experience :
* Current CTC:
* Expected CTC
* Notice Period :
* Current Location :

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Team Leader -(NonTechnical)
Role: Team Leader -(NonTechnical)
Keyskills: Green Belt, Lean Six Sigma, Operations ,Operational Excellence ,Continuous Improvement, Process Improvement, Stakeholder Management, Six Sigma Implementation ,Financial Services ,Back Office.

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ACES – Kaizen Promotion Officer

Position Description

1. Execution
High priority (i.e. cross functional, high impact) Kaizen events and DMAIC projects.
General duties to support and improve the Seller Support ACES(Amazon Customer Excellence Systems) program locally and globally as part of WW Seller Support ACES team

Facilitation
Execution of WW Seller Support ACES Strategy
Creation and maintenance of local ACES Issues Pipeline (list of all currently known seller impacting process issues identified by VOC or VOA)
Review, categorization and prioritization of global ACES Issues Pipeline entries and improvement project opportunities, identified on Amazon Services owned websites (i.e. Help Pages, Seller Central, and YUMA)
Local project pipeline consisting of regular scheduling of new projects – with local resources assigned – by HQ and local management, including NPT (Non Production Time) planning and preliminary impact/benefit calculations
Improvement phase of local projects (project team soliciting SDE input & feedback, preparing IT development requests for IT sprint, and checking for relevant off the shelf solutions from internal and external sources)
Evaluation of completed projects from WW TAM ACES for local relevance by local management team, make recommendations, and support implementation

Coaching & Training
Local management and coach associates on ACES philosophy & methodologies
Assign project teams on application of proper process improvement and project management methodologies / acts as a local resource
Local ACES Apprentices (second year)
2. Basic Qualifications
The ideal candidate will have a proven track record of being:
Passionate about Customers
A fast, clear and independent thinker
Metrics & number savvy
Naturally curious about how things work
Never satisfied with the status quo
Courageous (willing to stand up for their ideas within appropriate guidelines)
Idealistic, highly ethical and respecting confidences
Successful in following-up and getting things done
Good at listening
The ideal candidate will have shown concrete evidence in his/her career for having:
Analytical Mindset
Desire to make things around him-/herself better
Ability to see the big picture/whole system and execute on grass root level
Success in implementing technical projects
Eye for details (ability to see differences in things that are similar and similarities in things that are different)
Outstanding facilitation, communication & presentation skills
Ability to lead people/teams without formal responsibility
Ability to interact and quickly build rapport with employees of all levels from CEO to Associate
Ability to excite others about what you (want them to) do
Ability to thrive in a fast-paced and ever changing Service environment
Strong computer experience in Microsoft Office suite products
3. Preferred Qualifications

We desire (prior):
Kaizen event experience
Data mining experience via SQL DB queries, etc
Statistical analysis experience using a statistical software package, such as JMP or Minitab
Lean Six Sigma, Green Belt or Black Belt (preferred) certification
Bachelors degree, advanced degree (technical or MBA) preferred

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Process Flow Analyst
Role: Process Flow Analyst
Keyskills: Lean Six Sigma Black Belt ,Green Belt ,Project Management ,Dmaic, Workforce, Planning ,Strategy ,Statistical Software ,Process Improvement ,process excellence.

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