Opening for a Manager / Sr Manager – Quality ( only Bangalore Candida

Job Description

  1. Industry : BPO Sector
  2. Current Company : Should be From BPO Industry
  3. 10+ years of experience with 5+ years in managing quality assurance programs
  4. Quality management in a contact center environment
  5. Knowledge of ISO. ITIL, CMMI standards and implementation will be an added advantage
  6. Managing stakeholder/client expectations
  7. Exposure to basics of Digital Marketing and Web Technologies would be an added advantage
  8. Knowledge on AdWords and/or Google Analytics will be an added advantage
  9. Should be Six Sigma Back belt and Mentoring experience of at least GB / BB Projects.
  10. Should be flexible working in shifts

If anyone is interested send your resume on soma@xpertconexions.com

Salary:  INR 15,00,000 – 20,00,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager
Keyskills: Quality Management ,Quality Assurance Program ,Six Sigma Black Belt ,Green Belt ,Stake Holders ,Digital Marketing ,Google Adwords.
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