Senior Manager- Quality

Job Description

Senior Manager- Quality-HEA001338

Job Description – Black Belt

Designation- Senior Manager

Location: Noida

Job Description

A Lean Six Sigma Black Belt in Genpact is responsible for managing and executing a roadmap of High Impact Projects that solve for the business problems/opportunities of key customer(s) through usage of Six Sigma, Lean and other methodologies

The role would be responsible for the effective delivery of the project through working with cross functional global teams to favorably impact the business outcomes of the customer.

Minimum prior qualifications:

Post-Graduation in Quantitative sciences or MBA

Lean six sigma BB certification (Preferably)

Specific Competence (Essential)

Strong Quantitative and problem solving ability: Ability to conceptualize complex problems and develop an Analytical road map for them

Insurance, specially P&C Domain /Industry knowledge is must

Strong Influencing skills and clarity of thought

People Leadership: Ability to coach & mentor people

Demonstrates the ability to facilitate meetings to generate ideas and make key decisions

Creates a team environment of accountability and commitment for reaching project goals

Specific Competence (Desirable)

Consulting / Strategic Initiatives group / Lean Six Sigma experience

Key Roles and Responsibilities:

Lead Quality Projects for the business, individually complete 2-3 high impact projects per year per corporate guidelines.

Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership

Focus on Process improvement and cost reduction for clients to deliver tangible benefits

Lead and Implement business process management system for new clients

Drive and Track Quality DNA – training, testing & certification, Lead any other analytics

and productivity initiatives that come up

Job Posting Jan 18, 2017, 2:27:39 AM

Unposting Date Feb 10, 2017, 1:29:00 PM

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager
Keyskills:  Consulting, Analytical, Analytics, Coaching Ideas, Business process management, Process improvement, Usage Cost reduction.

Manager – Six Sigma Operational Excellence F&A

Job Description

Role Purpose:-
Build Business Excellence Capability across Finance Shared Services Center (FSSC)through Lean / Six Sigma / Continuous Improvement techniques
Drive Continuous Improvement Program of bringing Cost of Delivery down by 10% year on year
Drive Continuous Improvement Program of generating Value / Benefit

to customer as per defined Target
Training and Coaching on various Lean/Six sigma tools and techniques to people
Conducting the process improvement workshops at various levels in the organization
Continual Improvement support during transition and their processes
Build Knowledge Management Practices, Processes for FSSC
Consulting services to the Business Partners ( Need based)

Key Accountabilities:-
Continual Improvement in typical Finance & Accounting Domain
Work with the Stakeholders along with Service Leads in driving continuous improvement Culture.
Support and Contribute to Operational Excellence Operating Model
Identify, Select, Execute and Close business improvement projects w.r.t. effectiveness, efficiency KPIs or any other area based on management review inputs.
To collect, coordinate data collection, perform trend analysis of business/operations data and drive for root-cause and drive Continual Improvement projects
Drive Idea generation and best practice sharing across Service Lines and conduct CI trainings
Contribute to designing and upgrading the Improvement methodologies
Work in collaboration with Corporate teams in line with group CI frameworks
Maintain & Provide various reports on CI projects progress status, business benefits etc.

Behavioral/ Personality Specifications required:-
Deliver CI and cost saving results as decided by the business that meet the scope of the Business Excellence function and deadlines set as deliverables by management
Ability to observe, analyze and give constructive feedback.
Extremely good verbal & written communications skills
Strong understanding of Finance and Accounting Domain / Shared Services set up.
Should be Solution and Customer service Oriented

We encourage you to register on Vodafone careers against job code 000000171104 if you are willing to explore this opportunity on below link

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: Accounts, Finance, Tax, Company Secretary, Audit
Role Category: Finance/Budgeting Manager
Role: Finance/Budgeting Manager
Keyskills: Six Sigma, operational excellence, lean, F&A Finance accounting.

ACCENTURE HIRING BUSINESS EXCELLENCE LEAN SIX SIGMA ROLE

JOB DESCRIPTION

Accenture Hiring Business Excellence Lean Six Sigma Role Leaders with 6 to 12 Years Of Experience

Location: Mumbai / Gurgaon / Hyderabad / Bangalore / Chennai

Domain Specification In Business Excellence: Financial & Accounting, Banking Financial Service & Insurance, Contact Center, Robotic Process Automation (Kindly Note Domain With IT/Manufacturing/Infrastructure do not apply).

Job description

Roles & Responsibilities:

Drive Improvement projects on processes to improve
Be responsible for the Operational Excellence Framework for one/multiple deals or a towers/Site
Acts as a mentor to Six Sigma and Lean projects for his influence
Drive business transformation through Lean Six sigma and Analytics
Lead global projects in Business Excellence
Six Sigma Black Belt / Master Black Belt and Green Belt with good knowledge of Lean practices
Certification in Lean and other quality practices added advantage
Strong ability to influence

Desired Skills and Experience:

Must Need Skills: Six Sigma Green Belt, Black Belt & Master Black Belt with good knowledge of Lean practices.
Strong Knowledge of Quality Principles and Techniques essential.
Needs to have worked in a BPO Operational Excellence (or similar) function /operations.
Certification in Lean and other quality practices added advantage.

If you, or a friend, match these requirements, please send in your resume to parthiv.m.trivedi@accenture.com, marking Lean Six Sigma Business Excellence in the subject line.or connect me @ 9699327245 to have a Telephonic disucssion

Overall Exp:
Relevant Business Excellence Exp-Process Improvement
Current Ctc:
Expected CTC:
Domain Specialized In Lean Six Sigma:
No. Of Green Belt , Black Belt & Master Black Belt Projects Conducted:
Lean Six Sigma Certification:

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Salary: INR 8,00,000 – 18,00,000 P.A. Weekend off / Transportation provided both ways

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Team Leader-Quality Assurance/Quality Control
Role: Team Leader-Quality Assurance/Quality Control
Keyskills: Lean Six Sigma, Business Excellence, Operational Excellence, Six Sigma, Certified Business Transformation, Green Belt, finance Transformation ,Process Improvement, Business Improvement, Digital Transformation, DMAIC, Lean,  F&A ,Master Black Belt.

Hiring for Group Manager_transactional Quality_wns Pune

Job Description

Job Description:

Ensuring timely completion of transaction quality checking as per sampling strategy for F&A domain

Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making

Conduct process documentation as per ISO standards

Driving customer satisfaction and quality by the use of improvements to business processes / procedures

Prepare and publish Monthly Quality Audit reports

Deployment of Lean & Six Sigma methodologies across processes

Drive continuous improvement initiative through ideation, kaizen and Six sigma projects

Deploy 5s and lean tools for process enhancement

Ensuring completion of monthly compliance audits as per process requirement

Salary: INR 10,00,000 – 15,00,000 P.A
Industry: Other
Functional Area: Other

Keyskills: Lean Six Sigma, Quality Audit, Operations, Kaizen, Maintenance, ISO, Continuous Improvement, Six Sigma Projects, Process Enhancement, Quality Check, transactional quality, F&A, O2C.

six-sigma2

Six Sigma JOB- Associate Business Consultant

Job Description

Role : Associate Business Consultant (BPM) BSG

Job Responsibilities:

  • Responsible for identifying business problem areas and aligning themselves to the pain areas through GB/BB/Other Projects
  • Conduct specific reviews with Green belts / Champions / Sponsors on process improvement projects
  • Responsible for closure of projects, computation of financial benefits accruing from the projects
  • Conduct interactive workshops for employees on quality tools and generate process improvement ideas
  • Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities.
  • Research to create value added / proactive proposals for prospective/existing customers.
  • Benchmarking performance of existing customers vis–vis competition.
  • Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.
  • Process mapping and identifying non value add steps to create lean and agile processes.
  • Identify Business opportunities through consulting.

Main Competency:

  • Strong Business acumen
  • Detailed knowledge of operations and end to end business in any domain.
  • Knowledge of Six sigma concepts of DMAIC and Lean (and all tools included therein) desired.
  • Highly assertive, strong orientation to statistical analysis, good team player & willingness to lead teams as well as working as individual contributor.
  • Mentoring & experience in creating, reviewing & closure of projects
  • Facilitating sessions, Presentation skills and meetings
  • Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for assigned processes)
  • Willingness & quick to learn service line processes and operations
  • Drive operational excellence initiatives in areas like delivery, productivity, etc
  • Work with process teams to achieve process goals
  • Should have taken part in Continuous improvement initiatives (Kaizen) and other Quality related initiatives to spread the quality awareness

Skills Required

  • Influencing skills & consultative skills
  • Excellent communication & interpersonal skills
  • Knowledge of Six sigma concepts of DMAIC and (and all tools included therein)
  • Self-starter who can work independently, displays initiative and is a problem solver
  • Very good PowerPoint, Excel and Word
  • Project Management skills

Nice To Have Skills

  • Worked as Quality expert in operations, HR, Finance, IT, etc
  • Experience at a MNC / Service industry/ Technology
  • Usage of Minitab, MS Visio
  • Awareness in ISO, CMM, PCMM, COPC,TQM,COPQ, etc

Applicants Specifications & Qualification:

  • Shows flexibility/ownership & works under pressure situation
  • Demonstrate excellent communication skills
  • Ability to work within challenging environment with tight delivery timelines
  • Willingness to travel to any location on Business Requirements.
  • Keen to learn

Targeting : Telecom, BPO, Service industry

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Outside Consultant
Role: Outside Consultant
Keyskills: BPM, Six Sigma, Quality, DMAIC, Lean, Quality assurance, Business Excellence, Process Excellence.

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Six Sigma Master Black Belt JOB- Senior Outside Consultant

Job Description

As a transformation consultant you will drive Continuous Improvement Program across multiple Finance & Accounting processes

Primary responsibilities

  • Analyze utilization, efficiency & availability data for large teams.
  • Perform detailed process improvement studies as required across multiple F&A processes to identify opportunities for improved productivity.
  • Apply knowledge of Finance & Accounting processes specific to the Record to Report R2R P2P and O2CDomain.
  • Identify and lead high impact projects involving multiple stakeholders.
  • Drive Lean to identify waste in process.
  • Mentor Green Belt / Yellow Belt projects, possibly Black Belt projects depending on Six Sigma/Lean experience.
  • Drive culture of continuous improvement.

Other Responsibilities

  • Provide quality support to transitions – Development of metrics & dashboards in line with customer requirements, FMEA, review process documentation.
  • Support voice of customer & audit programs.
  • Participate in client visits.

Required Skills

  • Strong communication skills
  • Strong analytical skills – ability to work with large volume of data using statistical tools
  • Excellent knowledge of Six Sigma & Lean methodology
  • Good facilitation skills

Desirable Skills

  • Flexible approach to managing projects
  • Good team player
  • Good presentation skills.
  • Demonstrated success in Project Management
  • Exposure to different improvement frameworks, such as Six Sigma and Lean
  • Thorough knowledge of Microsoft office tools like PowerPoint, Project, and Excel are critical for the job

Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: Strategy, Management Consulting, Corporate Planning
Role Category: Senior Outside Consultant
Role: Senior Outside Consultant
Keyskills:

Six Sigma Master Black Belt, Quality, Lean, Project Management, Green Belt, Finance, Accounting, R2R, P2P,o2c,transformation ,CIopex ,operation excellence.
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Six Sigma Master Black Belt JOB- Analytics Manager

Job Description

1. Assessment

Drive the projects end to end with effective stakeholder management
Managing the projects at the organization level or for the entire Geography as assigned
Responsible for all communication with business leadership and client to drive Change management on an organization level
Responsible for identifying business problem areas and aligning themselves to the pain areas through BB or MBB projects
Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities.
Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes
Provide quality consulting service by applying lean, 6 sigma and other relevant quality methodologies with the objective to reduce cost/cycle time, improve productivity, increase revenue, improve product/service quality, and/or realign organizational practices with business strategies
Work in coordination with other departments to incubate new solutions and technology for existing and new businesses
2. Analysis and Feedback
Research to create value added /proactive proposals for prospective/existing customers.
Bench-marking performance of existing customers vis-a-vis competition
Conduct interactive workshops for employees on Six Sigma GB/BB and generate process improvement ideas
Presenting data, sharing analysis and getting concurrence from stakeholders on actions(for assigned processes
Meticulously driving the change management and should proactively own the deployment of new ideas and innovation
3. Reporting & Administration
Share progress on Six Sigma and other Continuous Improvement initiatives with leadership team
Participate in Governance reviews to review the update and action plan on various process and system improvements
Spread awareness around practices as Six Sigma, Lean, Automation etc. via workshops, sessions and other activities
Should be managing multiple projects and ensuring smooth governance around the same .

Salary: INR 5,00,000 – 12,00,000 P.A. Best in the industry
Industry: BPO / Call Centre / ITES
Functional Area: Analytics & Business Intelligence
Role Category: Analytics Manager
Role: Analytics Manager
Keyskills:

Job Description

1. Assessment

Drive the projects end to end with effective stakeholder management
Managing the projects at the organization level or for the entire Geography as assigned
Responsible for all communication with business leadership and client to drive Change management on an organization level
Responsible for identifying business problem areas and aligning themselves to the pain areas through BB or MBB projects
Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities.
Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes
Provide quality consulting service by applying lean, 6 sigma and other relevant quality methodologies with the objective to reduce cost/cycle time, improve productivity, increase revenue, improve product/service quality, and/or realign organizational practices with business strategies
Work in coordination with other departments to incubate new solutions and technology for existing and new businesses
2. Analysis and Feedback
Research to create value added /proactive proposals for prospective/existing customers.
Bench-marking performance of existing customers vis-a-vis competition
Conduct interactive workshops for employees on Six Sigma GB/BB and generate process improvement ideas
Presenting data, sharing analysis and getting concurrence from stakeholders on actions(for assigned processes
Meticulously driving the change management and should proactively own the deployment of new ideas and innovation
3. Reporting & Administration
Share progress on Six Sigma and other Continuous Improvement initiatives with leadership team
Participate in Governance reviews to review the update and action plan on various process and system improvements
Spread awareness around practices as Six Sigma, Lean, Automation etc. via workshops, sessions and other activities
Should be managing multiple projects and ensuring smooth governance around the same .

Salary: INR 5,00,000 – 12,00,000 P.A. Best in the industry
Industry: BPO / Call Centre / ITES
Functional Area: Analytics & Business Intelligence
Role Category: Analytics Manager
Role: Analytics Manager

lean_six_sigma_structure_pyramid-svg

Cognizant is Hiring for Process Excellence Professionals (Six Sigma)

Job Description:

Dear Canddiate,

Greetings.
Cognizant is hiring Process Excellence Six sigma professionals in Hyderabad, Chennai, Bangalore and Mangalore.
Skill : Process Excellence (Six sigma)
Certification : Six sigma Black belt (Mandatory)
Location: Chennai / Bangalore / Mangalore / Hyderabad.
Education: Any Graduate/ Post Graduate
Minimum of regular 10+2+3 years education pattern with supporting documents
Willingness to work in shifts is mandatory

Please find the mandate skills required below.
Must be Black belt Certified from a reputed certifying body/organization (e.g. ASQ or equivalent) with excellent command in Lean/Six Sigma methodology

Must have experience in BFS domain & reputed KPO is preferred.

Must have 8 years of work experience with minimum 3 years of relevant experience

Must have excellent analytical, presentation & communication skill

Should be a self-starter

If interested kindly share your updated CV with the below mentioned details to ganesh.raju2@cognizant.com
1. Total Years of Experience :
2. Six sigma Experience:
3. Current CTC:
4.Notice Period:
5.Current Location:
6.Preferred Location:
7. No. of Black belt projects:
Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Assistant Manager/Manager -(NonTechnical)
Role: Assistant Manager/Manager -(NonTechnical)
Keyskills: Six Sigma, Process Excellence, Lean Six sigma, Quality, Black belt, Business Excellence, Operational Excellence, process improvement.

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Lean Six Sigma Black Belt JOB- Manager Quality

Job Description

  • Minimum 13 + years of experience in a Manufacturing set up, preferably in EMS industry /Automobile industry
  • Experience in EMS / Electronics Products Manufacturing Industry.
  • Experience in In-process, Supplier Quality and Customer Quality activities
  • Knowledge and experience in Quality Tools, Problem solving tools, Customer Complaint analysis
  • Knowledge and experience in preparation of various Quality reports.
  • Knowledge and experience in preparing the Quality plan for the Reports and other services.
  • Train new and existing team members on an ongoing basis on relevant tools or topics.
  • Plan and execute the project / service transition as per time line
  • Sound knowledge on FMEA and Control Plan and able to work independently in these areas.
  • Ensure adherence to targets set for all process metrics
  • Ensure timely generation and circulation of reports / dashboards.
  • Manage and ensure that satisfaction levels of customers to a greater extent.
  • Support organization in regulatory compliance and internal audits
  • Support the team to maintain/control documents and procedures in document management system.
  • Knowledge and experience in Lean, Six sigma and Kaizen projects
  • Flexible to work in any time zone.

Salary: Not Disclosed by Recruiter
Industry: Semiconductors / Electronics
Functional Area: Engineering Design, R&D
Role Category: Quality Assurance & Quality Control-Manager
Role: Quality Assurance & Quality Control-Manager
Keyskills: Lean Six Sigma, Customer Quality, Quality Tools, Fmea, Kaizen, Auditing, Problem Solving, Tools, Supplier, Quality ,Metrics, Control Plan, cp ,cpk, apqp, incoming quality npi, ppa, p8D.

benchmark-hero

PMO – 3 to 6 Years – Mumbai

Currently we have positions open for PMO at Mumbai Loaction.

Skill : PMO, Clarity tool

Experience : 3 to 6 Years

Location : Mumbai

Roles/ Responsibility / Skill / Specification :
Main Responsibilities

• All the PMO Activities
1. Project Plan Set-up, maintenance and control
2. Project Reporting
3. Project Finance
4. Project Communication
5. Project Staffing /Resource Management
6. Project Administration
7. Portfolio & Project Analysis and Quality Process
• Data gathering and consolidation from the various stakeholders and analyze the same
• Create MIS / Operational Dashboards
• Assist in Preparation of PPTs / data points for review
• Coordinate and collaborate with various internal and external stakeholders
• Build / Maintain knowledge repository of best practices, tools, engagement highlights
• Status reporting, presentation and facilitation
• Generate portfolio and project specific metrics for analysis, internal audits and progress reports as appropriate to the top management
• Provide functional support for Capgemini Group tools (Clarity, TeamForge and N2K) to all European region
• Communicate with Engagement Managers, understand project requirement, analyze and propose solution
• Prepare and provide all the contractual reports – Service Reports, HR Reports, Financial Reports, SLA/KPI Reports
Competencies Required • Very effective communication skills – Verbal and written both.
• Excellent in MS Excel, Power Point and MS Project
• Knowledge of Project Management life cycle process
• Knowledge of UPM/ PMP/ PRINCE2 is an added advantage
• Must have worked on one of Project Management Tool
• Should have worked on Clarity and/or TeamForge or N2K
• Knowledge on Risk, issues and quality would be an advantage
• Should be able to provide functional solutions to the problems
• To be aware with Finance terms and reporting.
• Understands time reporting and invoicing in complete.
• Able to take care of staffing, Mobility, Travel and co-ordination and end client communication.

Experience Profile

• Minimum 3years of experience in IT
• Minimum 3 years of experience in any of the above tools or Project Management experience.