Top IT/ITES company
Designation Process Excellence lead
Hiring For Top It/ites company
Job Description Is responsible for creating a continuous improvement culture across the global BPO by fostering the six-sigma methodology.
Ensures the Continuous Improvement approach across Engagements and Centers
Is responsible for mentoring Lean Six Sigma Black Belt, Green Belt and Yellow Belt projects as required.
Is responsible for ensuring 100% staff is trained on Lean Six Sigma Yellow Belt.
Supports process alignment based on GPM
Reports monthly Delivery Excellence progress against targets to the Engagement Stakeholders through Balance Scorecard
Fosters the global sharing of innovation, new methodologies and best practices.
Supports QMS implementation as required
Desired Profile
 1. Minimum 6+ yrs of total experience.
2. minimum 2+ yrs of experience in Process Excellence or continuous process improvement.
3. Blackbelt certified( preferred)
4. should be wiling to relocate to Salem( Tamil Nadu)
5. willing to work in 6 day week.
Experience 6 – 11 Years
Industry Type BPO / Call Centre / ITES
Role Team Leader-Quality Assurance/Quality Control
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time , Permanent Job
Education UG – Any Graduate – Any Specialization

PG – Any Postgraduate – Any Specialization

Doctorate – Doctorate Not Required

Compensation:  6,50,000 – 8,00,000 P.A.
Location Salem
Keywords lean six sigma black belt process excellence green belt continuous improvement delivery excellence qms implementation
Contact Anvitha M

Six sigma JOB- Associate- Wealth Management Operations

Job Description

Job Description: Incedo is looking for associate will be responsible for
Account Ops
Effective audit of workflow to ensure accuracy
Conduct proactive audits of various work types and review of exception reports
Work together in a team environment to eliminate/reduce opportunity for errors.
Audit using the companys internal systems as per defined guidelines
Return defective units to operation team for correction
Daily reporting
Other duties and responsibilities as assigned

Key Skills: At least 1-5 years of Account Ops, (Preferably in Financial Industry)

Strong communication and organizational skills, detail oriented, self-motivated, high-energy, and self-directed problem solver, with an execution focus
Ability to resolve problems through root cause analysis
Financial and operational acumen
Ability to read, interpret and comprehend financial documents
Working knowledge of Microsoft Office
Demonstrate a structured and methodical approach
Process improvement and commitment to quality mindset
Flexible and open to multiple shifts

Six Sigma certification (nice to have)

Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: Operations/Processes/Finance/Legal
Role: Operations Officer
Employment Type: Permanent Job, Full Time
Keyskills: Operations Management, Process Improvement, Six Sigma Certified, Root Cause Analysis, Operation Team, Wealth Management, Key Skills, Problem Solving, MS Office.

Prince 2 / Agile JOB- Product Manager

Agile

Job Description

Dear Candidate,

Greetings from Espire !!!

We have an urgent requirement of Java Project Manager .

JD is given below.

Position: Java Project Manager
Experience : 12+ Years.
Location : Gurgaon.
Relevant Experience: Java, Project Delivery, Quality process, Presales activities, PMP Certified.
Academic Qualifications: BE/ B.Tech/ MCA.
Joining Time: Candidate should comfortable for join us within a week.

Job Description:

  • Take-up roles like Project Scheduling, estimations, Risk Planning, Resource allocation, Client interaction and tracking, Status reporting, implementation and delivery.
  • Follow software development methodologies like Waterfall, Prototyping, Agile and SCRUM.
  • Determine costs, timeline, funding, resource requirements and business objectives.
  • Have knowledge on different estimations techniques like FPA, Work Break Down, etc.
  • Strong experience in Java technologies and should be aware about latest technologies around Java and J2ee
  • Should possess leadership quality and should be able to motivate the team.
  • Extensive knowledge and experience in managing multiple large projects/programs involving onsite-offshore delivery model.
  • Pro-active communication and Risk mitigation is mandatory.
  • Define clear roles and responsibilities to the team unambiguously.
  • Manage escalations and issues proactively.
  • Identify gaps and come out with process and action plans and tracking them to closure.
  • Having knowledge of Pre-Sales activities like RFPs, writing proposals, building POCs, brochures, etc. is added advantage.
  • Candidate should be able to exhibit strong ownership over assigned projects.
  • Should be a good people manager and good communication skills.
  • Should be PMP /Prince 2 certified.
  • Onsite experience is preferred.
  • Open to work in UK shift.


Interested candidate share their profile with the below details.

  • Total years of experience:
  • Relevant years of experience in Java:
  • Relevant years of experience in Project Management:
  • CTC:
  • ECTC:
  • Notice Period: Candidate should comfortable for join us within a week: Y/N:
  • PMP/Prince 2 certification completed Y/N:
  • Passport Have Y/N:
  • Onsite experience: Y/N:
  • Candidate should comfortable for UK shift: Y/N:

Regards,
Ipsita
Espire Infolabs

Salary: INR Best in Industry
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Programming & Design
Role: Product Manager
Employment Type: Permanent Job, Full Time
Keyskills: Project Management, PMP, Prince2, Project Scheduling, Java, Project Delivery, Agile, Scrum, Waterfall, Software Development Methodologies, Core Java.

Lean six sigma JOB- Senior Manager Process Improvement

Designation Senior Manager Process Improvement (customer Experience)
Job Description Job Summary
A Senior Manager Process Improvement – Customer Experience will be responsible to Undertake/ Train/ Coach/ Mentor resources (Via standup training classes) on Six Sigma, Lean and related process improvement methodologies & Projects.
Job Responsibilities
To train company resources via stand up training classes on Six Sigma, Lean and related process improvement methodologies.
To write and update training material and content around Six Sigma, Lean / process improvement.
To co-ordinate training programs around the above for HC India.
To coach & mentor, resources undertaking Six Sigma/Lean process improvement projects.
Desired Profile
Any Graduate
Excellent Analytical skills are preffered
Knowledge of Process improvement methodologies such as Lean six Sigma, Kaizen, 7QC tools are preferred.
Excel skills and Power Point skills are must for this position.
Project Management knowledge will be good have
Who Should Join
Ability to be a stand up trainer for Analysts , Managers, AVPs , VPs on the topic of Six Sigma and Quality Improvement Methodology.
Extremely high mentoring skills around process improvement.
Extremely articulate, ability to explain and teach complex statistical methodologies.
Desired Profile Please refer to the Job description above
Experience 6 – 11 Years
Industry Type Banking / Financial Services / Broking
Role Other
Functional Area Other
Employment Type Full Time , Permanent Job
Education UG –

PG –

Doctorate –

Compensation:  Not disclosed
Location Delhi NCRGurgaon
Keywords lean six sigma coaching process improvement six sigma quality kaizen mentoring senior management customer experience quality improvement

Six sigma / PMP JOB- Senior Project Executive

Job Description

Primary Role Description: 

1. Job holder will be responsible for Creating the Scope, Project Charter & Milestones for the Project & manage Progressive elaborates throughout the Project Lifecycle.
2. Call Cross Functional Meetings, Documenting Minutes, Tracking Actionable and Report progress in various forums, define and/ or creating hard and soft Measures of Success (MOS)
3. Manage Project Risks , Issues & escalations for quick resolution
4. Performance of the Job holder will be Measured basis Project Deliverables within Quality ,Time, budget compliance , and degree of the stated Objectives are met
5. The profile requires the Project manager to Build strong working relationship with multiple stakeholders in various departments or function within company, Develop a keen understanding of the business along with upstream, downstream effects of process

Key Roles & Responsibilities: 

  • Project Management
  • Analytical and communication skills
  • Manage stakeholder relationships
  • Evaluate and improve project performance

Key Requirements Education & Certificates: 

  • Graduate / Post Graduate in any discipline (IT/Computer Science preferred)
  • PMP Trained and/or Six sigma certified (Preferable)
Key Requirements – Experience & Skills: 

  • Experience in managing Quality Projects & initiatives in an organization
  • Prior Experience in Leading Projects ( Technology enabled Projects /Business Continuity Plan (BCP) experience will be preferred )
  • Good verbal and written Skills
  • Proficient user of Microsoft Office packages (Excel, Word, PowerPoint, Outlook)
  • Should have experience of 1 to 5 years in project management

Salary: INR 3,00,000 – 4,50,000 P.A.
Industry: Insurance
Functional Area: Other
Employment Type: Permanent Job, Full Time
Keyskills: Project Management, PMP Trained, SCOPE, Six Sigma Certified, Quality Management, Business Continuity, Planning, Writing Skills, Computer Science, Communication Skills, MS Office.

A top Technology outsourcing company with worldwide presence

 

Designation Process Excellence Manager – F&A
Hiring For A top ITES client
Job Description Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements.

Is responsible for creating a continuous improvement culture across the global BPO by fostering the six-sigma methodology.
Ensures the Continuous Improvement approach across Engagements and Centers
Is responsible for mentoring Lean Six Sigma Black Belt, Green Belt and Yellow Belt projects as required.
Is responsible for ensuring 100% staff is trained on Lean Six Sigma Yellow Belt.
Reports monthly Delivery Excellence progress against targets to the Engagement Stakeholders through Balance Scorecard
Fosters the global sharing of innovation, new methodologies and best practices. Supports QMS implementation as required.

Desired Profile Black Belt Certification from the reputed institution
Must have F&A domain/Projects experience.
Demonstrated practical experience in quality management systems in an ISO certified organization.
Ability to communicate effectively in visual, oral and written form.
Motivation to up-skill in Quality concepts, principles, practices and techniques.
Preferred with BPO experience of 8-12 years in quality profession
Establish and maintain professional credibility.
Demonstrated people leadership and management expertise.
Demonstrated success in delivery of change management.
Demonstrated coaching expertise.
Project Management expertise
Demonstrated understanding of business process outsourcing.
Literate in the use of Microsoft Office business programs.
Environment is client focused; high volume; with a continuous improvement philosophy.
Experience 8 – 13 Years
Industry Type BPO / Call Centre / ITES
Role Quality Assurance/Quality Control Manager
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time , Permanent Job
Education UG – Any Graduate – Any Specialization

PG – Any Postgraduate – Any Specialization

Doctorate –

Compensation:  Not disclosed
Location Chennai
Keywords lean six sigma black belt process excellence continuous improvement delivery excellence qms implementation Business Process Re – EngineeringBusiness Process Restructuring
Contact Ram Kiran
Email ramkiran@ikyaglobal.com

Six sigma green belt JOB- Quality – Internal Auditor

 

Job Description

Role: – Quality (Internal Auditor)
Location: – Gurugram

Required Skills

  • Minimum 6 years of industry work experience with at least 4+ years of experience within the quality/process functions.
  • Define quality assurance policies and procedures.
  • Interpret and implement quality assurance standards.
  • Good Exposure in conducting Internal audits.
  • Exposure to ISO 9001 standards.
  • Should be able to effectively communicate across all levels of the organization.
  • Document internal audits and other quality assurance activities.
  • Investigate customer complaints and non-conformance issues.
  • Analyse data to identify areas for improvement in the quality system.
  • Develop, recommend and monitor corrective and preventive actions.
  • Identify training needs and organize training interventions to meet quality standards.
  • Exposure to CMMI Level 3 Good to have.

Education & Qualification-

  • The certificates of standards such as ISO, CMMI, Six Sigma Green Belt, ITIL, TQM would be good to have.

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Programming & Design
Role: Team Lead/Technical Lead
Employment Type: Permanent Job, Full Time
Keyskills: six sigma green belt, cmmi iso 9001, tqm, quality assurance, auditing, customer complaints, internal  audit, quality standards cmmi, 3Internal Quality Auditor.

Six sigma Black Belt JOB-Quality Assurance/Quality Control Manager

Job Description

Driving CI initiatives in assigned Services, Conduct CI training, Six Sigma green belt or black belt, Drive Idea generation and best practice, designing and deploying measurement systems and reports, Provide various reports on CI Initiatives, – Responsible for these areas for TSSC-Pune, TSSC-Bangalore, TSSC-Romania, TSSC-Egypt, VCNO and their respective BU Heads
– Successfully Execute CI Program and achieve Targets for TSSI – ~2 m Euro- Enable Dleivery Team to achieve their targets- Impart trainings on Continual Improvement- Monthly MIS & Executive Dashboards
– Continual Improvement (Certified Lean Six Sigma Black Belt)

Salary: Not Disclosed by Recruiter
Industry: Telecom/ ISP
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Assurance/Quality Control Manager
Employment Type: Permanent Job, Full Time
Keyskills:

Business Analyst, Six sigma black belt, Six sigma green belt, Lean six sigma, Target achievement, MIS Executive Dashboards, Idea generation, Bsc, Business Executive.

 

Lean Six sigma JOB- Consultant – Business Process Transformation

Job Description


Required Skills:

1. Good ability to capture technical requirements and convert into technical specifications
2. Good ability to come with technical concepts and develop innovative solutions for Additive manufacturing
3. Analytical skills and scientific problem-solving experience is a must Cause effect relationship
4. Create CAD models and manufacturing drawings and application of GD&T
5. Experience in manufacturing industry with good understanding on Jigs, fixtures and tooling
6. Good understanding on conventional materials (plastics/Metals) and equivalent materials for AM
7. Experience in handling AM machines
8. Hands on experience in operating AM machines (Plastics/Metal)
9. Knowledge on post processing of finished parts
10. Knowledge on design verification and validation
11. Knowledge on engineering methods (DFMEA, six sigma)
12. Working experience in CAD tools Pro-E or UG

General Skills:
1. Excellent oral and written English is required, German language skills is an advantage.
2. Good presentation skills
3. Team player
4. Willing to take risks (in experimenting and penetrating in newer domains.

Salary: Not Disclosed by Recruiter
Industry: Automobile / Auto Anciliary / Auto Components
Functional Area: Engineering Design, R&D
Role Category: Engineering Design
Role: Technical Lead/Project Lead
Employment Type: Permanent Job, Full Time
Keyskills: additive, addtive manufacturing, 3D Printing

 

Lean Six sigma JOB- Assistant Manager

Job Description

Position Description:
The Position Holder is expected to audit and analyze calls to identify the compliance and improvement areas. S/He should be able to identify trends, deliver feedback and prepare reports weekly and monthly. The position holder is expected to run calibration with vendor and chalk out action plan accordingly.

Job Summary:
Identify issues and challenges, lead/facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identified
Execute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting data
Enable stable operations by defining appropriate metrics to gage processes performance and by deriving actionable insights
Drive Lean Six Sigma culture in the organization through various lean six sigma trainings
Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue

Knowledge:

Experience in usage of Six Sigma Tools, viz., Process Mapping, FMEA, GAGE R&R, Process Capability, Cause Effect Analysis, Pareto Analysis, Correlation & Regression Analysis, Hypothesis Testing, Control Charts, etc
Excellent command over MS Visio, Excel, Word, PowerPoint etc.

Skills:

Exceptional written, verbal communication skills.
Excellent presentation skills
Hands on Experience on Statistical tools Minitab
Report Management Skills

Experience:
1 to 3 years experience in Green belt /Process Improvement Role
IT/ITes background

Qualification:
Graduate/MBA from preferably business related discipline.

Salary: INR 2,00,000 – 4,00,000 P.A.
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Lean Six Sigma, Excel, Operations, R, Process Improvement, Green Belt, Process Mapping, Pareto Analysis, Control Charts, Presentation Skills.