Amazon Hiring Process Assitant (shopfloor) – Delhi

Job Description

Current opening: Process Assistant (Shop floor job at Amazon Fulfillment Centre)

Interview Date – 14th Aug.2018, Delhi
Contact Person: 

Imran – 9560622530, aziimran@amazon.com

About Amazon – Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process assistant who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Summary:

  • Permanent job with Amazon
  • 5 days working
  • Supervisor role
  • Rotational shift.
  • Standing Job (Shopfloor)


Job Deliverables:

Daily Management of shift:
Administrative management of associates
Job allocation to associates
Monitoring and mentoring of associates on productivity, quality and safety.
Monitor status of counts and problem solve queues
Responsible for shift quality and associated action plans.
Preparing and implementing training and development plans for associates
Conduct a 4M and 5S audit for the respective work stations on a daily basis
Stand-in for Area Manager

Basic Qualifications –
Minimum Graduation
Must have team handling experience

Preferred Qualifications –
A self-motivated person with the ability to motivate the associates.
Excellent communication skills (Verbal & Written).
Good people management skills.
Good analytical and problem solving skills.
Hands on experience on excel- v lookup, h lookup & pivot table.

Salary: INR 2,00,000 – 2,50,000 P.A.
Industry: Internet / Ecommerce
Functional Area: Production, Manufacturing, Maintenance
Role Category: Production/Manufacturing/Maintenance
Role: Production Manager
Employment Type: Permanent Job, Full Time
Keyskills: communication skills, manufacturing, warehouse, kaizen, six sigma, lean factory plant e – commerce inbound ,outbound ,excel warehouse ,operations ,warehouse management ,production planning, control ,production engineer.

PAYTM HIRING FOR QA@NOIDA (NON_TECHNICAL)

JOB DESCRIPTION

Currently we are hiring for QA for our Noida location office.

In case you are interested, kindly share your resume at sheetal.mohata@paytm.com
PFB the JD for your reference :
Eligibility Criteria for Quality Analyst :

Should have good communication skills

Good Excel Knowledge

Six Sigma Green Belt certified will be an added advantage.

Logical Approach required.

Experience should be more than 2 years in Quality domain.

Should be QA on papers.

Candidate must be able to work on Process Excellence Part as well.

Open for rotational shifts and week offs.

Need to sit at Partners end as well as per requirement.

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

Key Skills :Six Sigma,Green Belt,Process Excellence,Quality Analysis,Communication Skills.

Consultant – Lean Six Sigma (black Belt)

Job Description

Job Description

Job Title: Consultant/Sr. Consultant – Lean Six Sigma
Trainer & Consultant (Green Belt/Black Belt)

Roles & Responsibilities:

– Undertake Lean Six Sigma Green Belt and Black
Belt trainings


Manage presentations and technical queries for
clients


Drive projects at clients end. Should be able
to guide teams from clients in BPO, IT/ITeS or manufacturing sector. Provide
coaching to clients team


Manage the client relationship end to end


Develop, update and maintain curriculum for
training (Lean, Yellow Belt, Green Belt & Black Belt). Standardize industry
specific module


Communicate complex ideas clearly and concisely
and ability to facilitate to a variety of audience and levels of leadership

Qualification:


Bachelors Degree required


Lean Six Sigma Black Belt certified (Master
Black Belt Certification preferred)


5 + years of experience in Lean Six Sigma field


Should have handled and guided Lean Six Sigma Green belt projects (Black belt projects will get preference)


Experience in BPO, IT/ITeS or Manufacturing industry


Masters/Advanced course in statistics preferred


2+ years of experience in developing modules for
training and delivering projects (Lean, Yellow Belt, Green Belt, Black Belt)


Strong oral and written communication skills


Strong interpersonal and leadership skills

– Willingness to travel approximately 70-75%

– Willingness to relocate any of the locations (Delhi/NCR, Mumbai, Chennai,Kolkata, Hyderabad)

– Moderate to advanced Minitab MS Project, Excel,Visio, PowerPoint and SharePoint skills

Salary: Not Disclosed by Recruiter
Industry: Accounting / Finance
Functional Area: Analytics & Business Intelligence
Role Category: Analytics & BI
Role: Data Analyst
Employment Type: Permanent Job, Full Time
Key skills: BPO,ITES,Black Belt,Green belt, Minitab, Visio, Business advisory, Lean six sigma, Six sigma black belt, Six sigma green belt.

Six sigma JOB-Manager – Continual Improvement

Designation Manager – Continual Improvement
Job Description Manager Continual improvement

Pay Band 7

(Fixed Term Contract for 6 months or 1 year)

Job Title Manager Continual improvement

Directorate or Region SSC

Department/Country GM / SSC

Location of post Noida- India

Pay Band 7

Reports to Head Innovation lab SSC

Duration of job FTC for 6 months to 1 year

Purpose of job:

Innovation Lab is responsible for driving Continual improvement and Innovation in BCMS.
The main priorities of this post are:
To drive continual improvement using lean and six sigma projects across the delivery processes and support functions.
Lead organisation level continual improvement programs such as productivity improvement etc.
Identify potential six sigma projects from staff by conducting Ideation sessions. The focus of the workshops would be to identify high impact areas under (including, but not limited to):
o Everest value beyond cost arbitrage
o McKinsey value measurement model
o Bain value maturity model
Quantify value created by the organization through impact on cost, revenue, risk and business goals for different instances of value addition
Drive Innovation agenda in delivery catch- ups by acting as an Innovation Lab partner and work closely with delivery heads and senior managers
Conduct thinking workshops on Innovation tools and problem solving framework with delivery teams
Mentor approved green belt projects for improving quality, cost and performance of BCMS operations from defining charters to successful closure
Deliver in-house sessions and certification programs on Six Sigma and Lean. Facilitate Green Belt/Black belt training and certification. This would include designing training manuals and course material as well.
Monitor and manage ideas tool database, review ideas received and move them forward closer to implementation.
Perform run time and motion study of delivery processes; identify weaknesses and projects for improvements.
Manage CI dashboards and provide appropriate reporting to BCMS operations board.

Context and environment:
Reporting to Head Innovation Lab, the Manager Continual Improvement will be responsible for creating a culture of continual improvement through implementation of Six Sigma and Lean principles in the organisation.

Equality, Diversity & Inclusion:
The British Council is committed to a policy of equal opportunity and welcomes applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of gender, including transgender, marital status, sexual identity, religion and belief, political opinion, race, work pattern, age, disability or HIV/AIDS status, socio-economic background, spent convictions, trade union activity or membership, on the basis of having or not having dependants, or any other irrelevant grounds.

Accountabilities, responsibilities and main duties:
The Manager Innovation Lab is responsible for supporting the Below mentioned initiatives :

Continual Improvement- Six Sigma/Lean Initiatives
Drive continual improvement using lean and six sigma projects across the delivery processes and support functions.
Identify potential six sigma projects from high impact areas under (including, but not limited to):
Everest value beyond cost arbitrage
McKinsey value measurement model
Bain value maturity model
Mentor approved green belt projects for improving quality, cost and performance of BCMS operations from defining charters to successful closure
Share progress and manage governance for CI initiatives with
senior managers and HODs
Spread Six Sigma/Lean awareness in organisation through various levels of certification programs (e.g. Yellow belt, Lean)
Manage ideas data base and driving ideas implementation in the organisation.
Identify potential six sigma projects from staff by conducting ideation sessions.
Conduct thinking sessions, workshops with staff to generate ideas that impact organisation strategy
Help maximise use of innovation corners to drive better than yesterday

External benchmarking and improvement initiative
Use time and motion study and other techniques to understand as-is performance of processes
Benchmark process performance against industry standards and identify improvement opportunity

Organisation wide initiatives
Lead organisation level continual improvement programs such as productivity improvement, etc.
Drive Innovation agenda in delivery catch- ups by acting as an Innovation Lab partner and work closely with delivery heads and senior managers
Independently identify and introduce external best practices into the delivery environment

Key relationships:
Direct-
1) Head Innovation Lab
In direct –
1) MD – SSC
2) Head of Departments
3) Senior Managers, Process Owners

Other important features or requirements of the job

1) May require to work extended hours in order to achieve organisational goals/objectives.

Please specify any passport/visa and/or nationality requirement. Passport Required

Please indicate if any security or legal checks are required for this role. Yes Background check required

Person Specification
Behaviours
1) Connecting with others
2) Working together
3) Being accountable
4) Shaping the future
5) Creating Shared purpose.
6) Making It Happen

Skills and Knowledge
1) Lean
2) Six Sigma
3) Workshop and thinking Sessions
4) Project Management

Experience 5-6 years of experience in a similar role in ITES or other industry

Qualifications
1) Certified Six Sigma Black Belt
2) Lean certified/trained
3) Graduate in IT

Desired Profile
Experience 5 – 6 Years
Industry Type BPO / Call Centre / ITES
Role Assistant Manager/Manager-(NonTechnical)
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time , Permanent Job
Education UG – Any Graduate – Any Specialization

PG –

Doctorate – Doctorate Not Required

Compensation:  Not disclosed
Location Noida
Keywords Lean Six Sigma Project Management Training Green Belt Black Belt Operations Lean Initiatives Six Sigma Projects Productivity Improvement Quality Improvement

Six sigma JOB-Consultant, Technical Program Manager

Designation Consultant, Technical Program Manager (appliance Products)
Job Description

Consultant Technical Program Manager (Appliance Products)

Competitive salary

Santa Clara

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100, 000 employees. We also provide them with unparalleled growth and development opportunities. We can t wait for you to discover this for yourself as a Technical Program Manager (Appliance Products) within our Data Protection Division team in Santa Clara.

With a global remit, our Technical Program Management professionals lead cross- functional product design teams to develop and introduce game- changing new products and solutions. It s about making sure we offer customers the right features, experience, quality, schedule, cost, continuity of supply, service capability and financials. And when products and solutions are in development, it s about driving everything from definition through to planning, development and launch across global development centers and multiple lines of business. The team is also crucial to getting shipping right. All in all, it is a fascinating and incredibly varied area.

Key Responsibilities

Presents, communicates and influences business leaders as it relates to technical program management for appliance products

Leads multiple high visibility programs, process initiatives and/ or business strategies

Drive the direction of data protection appliance engineering release schedules (initiation to launch); track and communicate release metrics; identify, track and manage risks/ issues; drive quality.

Ensure proper definition, construction, validation and planning of releases.

Collaborate with engineering to define deliverables and detailed plans.

Work effectively with cross- functional teams to ensure PRD’s are followed, milestones are on track, risks are identified/ managed, and quality remains a top priority.

Promote consistent engineering practices and incremental process improvements.

Essential Requirements

Deep knowledge and wide application of program management principles, theories, and concepts (i.e. experience tracking and communicating release metrics; identifying, tracking and managing risks/ issues; driving product quality).

Proven ability to lead and influence at high levels.

Extensive experience managing dynamic platform engineering programs; experience with remote product delivery teams

Exceptional communication (verbal and written) skills with ability to build consensus and manage people, conflicts and tasks without direct authority.

Experience in Waterfall methodologies; Licenses and certifications related to Agile/ Scrum a plus (i.e. PMP, Certified Scrum Product Owner, Certified ScrumMaster, Certified Scrum Professional, SAFe Agilist)

Knowledge of SDLC and engineering operations; must have strong problem solving skills within engineering discipline.

Bachelor’s degree plus 12 years related experience OR Master’s degree plus 8 years OR PhD plus 5 years OR equivalent experience

Benefits

We offer highly competitive salaries, bonus programs, world- class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

If you are ready to take ownership of ambitious and ground- breaking technical programs, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

LI Priority

Desired Profile
Experience 12 – 15 Years
Industry Type IT-Software / Software Services
Role Program Manager
Functional Area IT Software – eCommerce, Internet Technologies
Employment Type Full Time , Permanent Job
Education UG – B.Tech/B.E. – Computers

PG – M.Tech – Computers

Business Analysis & Quality Advisor

Designation Business Analysis & Quality Advisor
Job Description Job Title: Business Analysis & Quality Advisor

Are you a brilliant problem solver who could provide front-line support for a game-changing, enterprise-wide support service Do you want to be a hero to Dell s customers by resolving their complex IT issues Within Dell Services, we are looking for an Advisor, Business Operations to join our remote technical assistance team in Bangalore

Company Description: Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Why Work For Us:
Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.

Our Employee Value Proposition:
Our Culture Code unites us and makes us a great family of companies and a great place to work. It s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

About Business Unit: Customer Services started India operations in the year 2007 with a single of vision to Accelerate EMC s success by delivering a differentiated service experience through world-class expertise and solutions that help customers meet their business goals .

CS India COE provides technical remote support for all Dell EMC products & Solutions. Being worldwide operations, CS India COE supports customers across all geographies and all products. With a big portion of work done out of India COE and partner (Managed by India COE), the center is very critical for the overall growth and success of EMC. Cost, Quality & Efficiency of India COE is recognized as an unparalleled value to the overall Customer Service organization and it gives EMC, competitive advantage across the industry.

Role Overview: Our results have not only been appreciated by the global teams but also seen as a baseline for many other centers. We have an opportunity to build on our experience and create a Proactive, Predictive Quality Process model which would expand the Current Quality Process to Capture Valuable Business Intelligence. It s time when we look beyond Communication and look at Quality in everything we do.

We are looking for people who are passionate & skilled individuals, who will work closely with all the Businesses, Managers & CS Leadership teams to ensure that business requirements & practices are in Conformance to the customer Requirements.

Key Responsibilities:

Training, mentoring of people on Written & Verbal Communication
Needs analysis, design and delivery of communication training programs.
Monitor end to end customer transactions to look for Process Compliance to enhance customer experience
Participated in Calibration Exercises with Peers & Management to improve quality procedures
Create / Update the Quality process documents.
Plan and conduct quality audits for the Business Identified
Track all the Process & Soft skills related metrics in terms of schedule, effort, defects, Communication etc.
Essential Requirements:

Minimum 5 years of Support Experience in Quality Monitoring, Feedback & Training experience
Must have excellent verbal and written communication skills
Must be able to work independently in a time critical environment
Must be flexible to quickly adapt to changing business needs and processes.
Working knowledge of Microsoft Office
Strong analytical, presentation and reporting skills
Desirable Requirements:

3 years of Support Experience in Customer Service environment
Working Knowledge of Service Cloud environments & related metrics
Six Sigma, QMS or ISO knowledge certification will be an added advantage. Benefits:
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

Our EVP:
Our Culture Code unites us and makes us a great family of companies and a great place to work. It s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Apply now!
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

Desired Profile
Experience 3 – 7 Years
Industry Type IT-Software / Software Services
Role Associate/Senior Associate -(NonTechnical)
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time , Permanent Job
Education UG – Any Graduate – Any Specialization

PG – Post Graduation Not Required

Doctorate –

Compensation:  Not disclosed
Location Bengaluru
Keywords Quality Advisor Customer service Six sigma Business analysis ISO Business intelligence Business operations AnalyticalRemote support EMC

Assistant Manager Six Sigma

Job Description

Position Description:
The Position Holder is expected to audit and analyze calls to identify the compliance and improvement areas. S/He should be able to identify trends, deliver feedback and prepare reports weekly and monthly. The position holder is expected to run calibration with vendor and chalk out action plan accordingly.

Job Summary:
Identify issues and challenges, lead/facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identified
Execute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting data
Enable stable operations by defining appropriate metrics to gage processes performance and by deriving actionable insights
Drive Lean Six Sigma culture in the organization through various lean six sigma trainings
Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue

Knowledge:

Experience in usage of Six Sigma Tools, viz., Process Mapping, FMEA, GAGE R&R, Process Capability, Cause Effect Analysis, Pareto Analysis, Correlation & Regression Analysis, Hypothesis Testing, Control Charts, etc
Excellent command over MS Visio, Excel, Word, PowerPoint etc.

Experience:

1 to 3 years experience in Green belt /Process Improvement Role
IT/ITes ,BPO/KPO,Telecom/Dotcom,Customer services background only.

Qualification:
Graduate/MBA from preferably business related discipline.

Salary: INR 4,00,000 – 7,00,000 P.A.
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills: lean six sigma, process improvement, quality tools.

GM BUSINESS EXCELLENCE – LEAN SIX SIGMA BLACK BELT- DIGITAL SERVICES

JOB DESCRIPTION

Location: Hyderabad
Level: General Manager
Designation : Business Excellence Advisory Manager
Role: Operation Excellence Leader
Domain : Digital Services / E Commerce / Digital Portal 

Mandatory requirements: 

– Functional experience – Drive improvement initiatives through teams
– Experience in driving automation projects. (preferably not limited to opportunity identification)
– Domain knowledge is an added advantage
– Team leading experience
– Leadership presence

Preferred Skills

– Six Sigma Master Black Belt with good knowledge of Lean practices / Robotics / AI / ML
– Strong Knowledge of Quality Principles and Techniques essential
– Needs to have worked in a BPO – Operational Excellence (or similar) function
– Certification in Lean and other quality practices added advantage
– Strong communication and presentation skills

Position Objectives

1. Drive Improvement projects on processes to improve
– Productivity
– Improve SLA performance

2. Interact with client/ internal stakeholders to drive and influence improvement objectives
3. Lead a global project in OE
4. People manager for a team
5. Drives the OE program for a client/ clients in a site/ across sites
6. Acts as a mentor to Six Sigma and Lean projects for his influence

Relevant exp

– 10 to 14 years of relevant experience and 14-18 yrs of overall experience

Salary: Not Disclosed by Recruiter
Industry: Advertising / PR / MR / Event Management
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Senior Management
Role: Head/VP/GM-Quality Assurance & Quality Control
Employment Type: Permanent Job, Full Time
Keyskills: lean six sigma, master black belt, operations, business excellence, operational excellence, opportunity identification ,lean black belt, green belt.

Am/manager – Manufacturing Excellence (Six Sigma Black Belt) – Mumbai

Job Description

Position – Manufacturing Excellence (Six Sigma Black Belt)

Level – AM/Manager

Reports to – Head of Manufacturing Excellence

Industry – Paint Industry

Location – Mumbai (Lower Parel)

About Client: Our Client is the largest industrial paint and third largest decorative paint company of India based in Mumbai having employee base close to 2600.

Certification: Black Belt Certification is mandatory

Role : To drive Six Sigma Projects (DMAIC/ DFSS) across the organization with greater focus on Manufacturing

Responsibilities :

  • Responsible for Six Sigma drive across organization with specific focus on Manufacturing
  • To drive Six Sigma culture in the organization through various Six Sigma trainings on DMAIC / DFSS / MSA/ SPC / DOE.
  • Leading & mentoring high impact Six Sigma Projects.
  • Responsible to assist Plant for solving all the doubts/problems related to Six Sigma
  • Responsible for Changes/Modification in process/SOP/ work practices for effective implementation of Six Sigma & TPM.
  • Responsible for coordinating with different Plant Pillar champion and review progress w.r.t to Plant Pillar activities
  • Ability to develop strategies based on a deep understanding of the business environment, market needs and global trends and effectively deploy strategy into strategic initiatives and actions, while managing risks effectively.
  • Ability to develop innovative strategies that help to maintain the competitive edge, and leverage innovation as an opportunity to lead change and transformation within the organization

Desired Candidate profile:

Education Qualification: BE or MBA

Experience: 6 12 years

Mandatory: Should have done multiple black belt projects related to Plant or manufacturing domain

Industry: Any manufacturing Company

Salary: INR 15,00,000 – 20,00,000 P.A.
Industry: Consumer Electronics / Appliances / Durables
Functional Area: Other
Employment Type: Permanent Job, Full Time
Keyskills:

six sigma projectsmsadmaicblack beltdoetpmdfssmanufacturing excellencebusiness excellenceprocess excellenceplant excellencefactory excellence

Six sigma green belt JOB-Associate/Senior Associate -(NonTechnical)

JOB DESCRIPTION

Currently we are hiring for QA for our Noida location office.

In case you are interested, kindly share your resume at sheetal.mohata@paytm.com
PFB the JD for your reference :
Eligibility Criteria for Quality Analyst :

Should have good communication skills

Good Excel Knowledge

Six Sigma Green Belt certified will be an added advantage.

Logical Approach required.

Experience should be more than 2 years in Quality domain.

Should be QA on papers.

Candidate must be able to work on Process Excellence Part as well.

Open for rotational shifts and week offs.

Need to sit at Partners end as well as per requirement.

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

Key Skills

Six Sigma,Green Belt, Process Excellence, Quality Analysis.