LEAN SIX SIGMA- TECH DELIVERY & OP EXCELLENCE PRACTITIONER

JOB DESCRIPTION

Role : Tech Delivery&Op Excellence Practitioner

Role Description :
Design, build and configure applications to meet business process and application requirements.

1)Understand how to deliver value to clients, and use that commercial competency to apply methods or certifications appropriately.
2)Attention to detail and deep expertise allow them to see inherent risks or improvement opportunities that others may not.
3)Work directly with client teams to ensure a high standard of delivery and operational excellence are met.”

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Data warehousing
Role: Technical Support Engineer
Employment Type: Permanent Job, Full Time
Keyskills: Lean Six Sigma, Op Excellence, Operational Excellence, business process.

Prince 2 / Six sigma JOB- IT Project Controller

KEY ACCOUNTABILITIES 

Key Activities

1. Manage projects to deliver them on time, within budget and to the required quality specifications. Tightly manage any deviations from the agreed project timeline and budget, ensuring early notification to the project steering committee of potential deviations and applicable necessary remedial actions.

2. Work with project stakeholders, flydubai and external vendors, in an onshore and offshore engagement model to gather requirements, create project plans, identify and manage issues (mitigation plans), risks and changes.

3. Ensure all required project documentation is compiled to a high standard and maintained in an accurate and auditable manner.

4. Accurate and timely reporting of project progress and status to project stakeholders via electronic reporting and formal presentations.

5. Adherence to formal project governance to ensure compliance with agreed flydubai standards based on Cobit and PMP Methodology

6. Compliance and in depth knowledge of IT infrastructure and software projects.

7. Adherence to flydubai change and release management procedures – identification and impact assessment of change, communication of time and cost impact following a change request.

8. Disaster recovery planning and implementation for all implemented projects.

9. Project administration – ensure all invoices are raised accurately, reflect work done and are provided by vendor on time and to flydubai’s specification. Answer any queries that arise from submission of invoices to Accounts Payable.

10. Manage and Coordinate with multiple stakeholders remotely

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• A University Degree in IT, Engineering or equivalent

• SIX Sigma accreditation an advantage

Experience

• 5+ years’ experience in technology Project Management (infrastructure and software development projects).

• 2+ years’ experience in aviation IT sector, an advantage

• Clear understanding and demonstrable experience of different project management methodologies

• Qualification in project management or equivalent

• Proven experience in people management

• Proven experience in risk management

• Proven experience in change management

Knowledge / Skills

• Proven ability to work independently and with minimal supervision

• Proficient in Microsoft Project and Office suite

• Knowledge of airline industry practices, processes, and applications

• In depth knowledge and experience of project management practices

Certificate / License required

• PMI or PRINCE2 certification

• CSM Certification, an advantage

CORE COMPETENCIES

• Customer Focus

• Team work

• Effective Communication

• Personal Accountability & Commitment to achieve

• Resilience and Flexibility (Can do attitude)

• Project Management

Finance Project Manager

Job ID T_R_1624417

Date posted 4/27/2017

Primary Location Bengaluru, Karnataka, India

Job Category Finance

Schedule Full time

Shift No shift premium (India)

High level skill set

1. Project management experience, which includes

a. leading virtual teams

b. active collaboration with IT and Business Project Manager

2. Finance & Accounting process & HPE systems architecture awareness

3. Very high degree of Time & cost focus

4. Dealing with volatile, uncertain, complex and ambiguous environment all the time

The Global Financial Solutions Project Manager is responsible for the coordination and delivery of strategic and tactical

end to end Finance Projects and Programs. There is a strong emphasis on planning, organizing, communication

and leadership. The Project Manager will plan and be responsible for all aspects of the project in accordance with

SDLC Project Methodology; including the management and monitoring of resources, schedules, cost, and effective time

utilization, delivery of the project deliverables, escalation management and management of change. This individual will

partner with and coordinate the involvement of multiple Finance organizations to ensure successful delivery of business

requirement.

The PM will maintain regular contact with stakeholders ensuring quality and high standards are maintained at all times.

The PM may organize, brief and supervise the testing process. Ensure clear communications throughout the project.

Understand customer needs, applications, and trends. Work with and influence other groups and functional areas in

defining policy, procedures, or systems. The dynamic environment requires that the PM be able to exercise creativity in

the design, development, or improvement of major functional processes.
Education and Experience Required:

– First level university degree with a focus in finance, accounting, systems

– Chartered Accountant/ Certified Public Accountant (CPA) preferred

– Project Management Professional (PMP) or PRINCE2 preferred

–  Exposure to ERP implementation projects · Typically 8+ years of experience.

Knowledge and Skills Required:

· Expert understanding of financial systems and processes in several areas.

· Excellent oral and written communication skills for interacting with stakeholders.

· Strong presentation skills.

· Expert analytical skills and the ability to synthesize change quickly using advanced subject and process knowledge.

· Expert understanding of accounting principals.

· Expert project management skills for running large, complex projects.

· Excellent time management skills and ability to prioritize

· Ability to generate original ideas and to bring about their implementation.

Prince 2 / PMP JOB- Project Manager

Designation Opportunity for Project Management- Virtela NTT Communication – Mumbai
Job Description Hi ,

Greetings from Virtela NTT Communications.

This is with regards to the job opportunity with us for Project Management role. Please go through the below mentioned JD for your reference.

Experience required: 7+ years
Job location: Mumbai
Job Title Project Management

PRE-REQUISITE:
1. Have managed mid-level / complex IT/Networks/Security related projects
2. Have managed multiple project deliveries / multi-site / multi -geography projects
3. Have interacted with global customers, including APAC, Europe and US and understands foreign culture
4. Have experience in a weak-matrixed organization where the ability to establish relationships with separate functional department resources will be key to project success.
5. Familiar with IT telecom related terms and process
6. Familiar with Cisco, Juniper, Alcatel, MPLS, IP VPN, Network Security related products/projects
7. Have a flare of taking notes, be a good listener
8. Have good project management skills per PMI standards
9. Have a yearning for learning
10. Ready to work during US shift timings
11. Candidate has worked in an IT/Telecom domain
12. For other domains having experience on IT/Networks/Security/Enterprise Networks
2. RESPONSIBILITIES:
* Work under a controlled and structured project management framework that follows industry standards (PMI) and meets customer requirements.
* Follow the Standard Project Management Methodology for all orders and includes
* Order Initiation ( Order Entry and Kick off calls )
* Order Access Management
* Order Execution with Provisioning and Engineering
* Order Monitoring using System and Trackers
* Order Closure including Billing Activation and Migration
* Interface between Customer and Internal Functions/ Departments
* Act as the Customers Single Point of Contact
* Ensure customers requirements are well articulated and satisfied
* Work towards achieving maximum customer satisfaction
* Track milestones against interval dates and notification
* Tracking Provisioning of Circuit/Security orders
* Order sent to vendor
* Firm Order Commitment received
* Circuit jeopardy
* Circuit delivered without any issues and final turn up
* Tracking Customer Engineering implementation
* Equipment shipment (Hardware shipment and logistics)
* Coordinate install (Provisioning and coordination)
* Billing Start Date & customer notification
* Proper close-out of all tickets
Other Tasks
* Send Weekly status update on all circuits (update status tracker spreadsheet for each customer)
* Major milestones documented in Siebel Notes
*Escalate all major jeopardy to Client Support Manager
*Validate disconnects and Billing end date
* Ensure service disconnects are completed and records updated (validate with Provisioning)
* Ensure Dashboard View is properly reflecting new locations, LCON (Local Site contact), support contacts, escalations, etc.
* Monthly report of service changes to validate billing.
* Manage technical delivery resource assigned to virtual project team.
* Ensure full hand over into support is achieved successfully prior to full customer acceptance.
* Effective change management control within projects.
* Provide timely and accurate reporting as specified.
* Proactively manage and resolve project issues, risks and conflicts.
* Ensure that all projects are delivered within scope, time, budget and quality.
* Attend Weekly Project Review meetings

3. TRAINING AND CERTIFICATION REQUIRED FOR JOB: PMP, ITIL trained, PRINCE2
4. EXPERIENCE: 7 – 12 years
5. EDUCATION: Diploma / B.E. / Any Graduate

6. TECHNOLOGIES AND OTHER SKILLS: Excellent verbal and written communication skills

LEAN SIX SIGMA- TECH DELIVERY & OP EXCELLENCE PRACTITIONER

JOB DESCRIPTION

Role : Tech Delivery&Op Excellence Practitioner

Role Description :
Design, build and configure applications to meet business process and application requirements.

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Permanent Job, Full Time
Keyskills:

Lean Six Sigma, Business Process, Operational Excellence, Tech Delivery, Op Excellence.

DESIRED CANDIDATE PROFILE

Must have Skills : Lean Six Sigma

Good to Have Skills : Operational Excellence

Job Description :

1)Understand how to deliver value to clients, and use that commercial competency to apply methods or certifications appropriately.
2)Attention to detail and deep expertise allow them to see inherent risks or improvement opportunities that others may not.
3)Work directly with client teams to ensure a high standard of delivery and operational excellence are met.”

PMO Opeartion – Asst Manager- Hyderabad

The setup has various groups which provide effective solutions to the customers by following a streamlined system development methodology and comprises of groups like Usability, Application Architecture, Development and Quality Assurance and Performance.

Education and Qualifications

• Prince2 Practitioner or PMP

• Advanced level use of Excel and SQL Reporting 

• Intermediate level use of Visual Basic and SSRS Reporting

• Intermediate level use of MS Project, PowerPoint, Visio, Word and SharePoint

Years of Experience: 7+ years

Key Competencies

• Excellent attention to detail; fast accurate work

• Excellent administration skills

• Excellent interpersonal, communication and presentation skills

• Excellent relationship management skills

• Strong team player

• Ability to be proactive and work alone as well as part of a larger team

• Must be very well organised and be able to respond to changing priorities

• Knowledge of project delivery processes

• Analytical and flexible

• Ability to synthesise and visualise complex data

• Technically minded

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. 

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.

 

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.

In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:

  • Deloitte & Touche LLP
  • Deloitte Consulting LLP
  • Deloitte Financial Advisory Services LLP
  • Deloitte Tax LLP

Project Coordinator -(Night Shift)

 

Purpose of Role:

 

nscglobal’s Project Management function is pivotal in ensuring projects and programmes are delivered on time, right quality within budget to a satisfied client.

 

It is the role of the project coordinator to lead medium sized standard projects, or numbers of smaller standard projects and to take responsibility for the achievement of the agreed goals and objectives. A project coordinator will use established processes. At times they will manage a sub-project as part of a large complex project under the guidance of a Project Manager or Programme Manager.

Responsibilities:

Professional capability in project management is displayed when the leader of the project delivers the results required by all stakeholders. This requires managing the many variables that occur, during the life of the project. The projects that a project coordinator is responsible for are likely to be standard or sub-projects of large complex projects. The following responsibilities show the breadth of issues the project coordinator needs to manage

 

  • Project Integration Management – Achieve customer deadlines. Be responsible for project or sub-project performance. Represent nscglobal to the customer in a in a positive way. Ensure a project plan is prepared and maintained. Use previous experience and follow the nscglobal project management method. Manage the plan using the negotiated resources. Measure performance and take corrective action where necessary. Manage a change management process to provide change control.
  • Project Scope Management – Responsible for delivering the agreed outcomes required from the project or sub-project. Conduct stakeholder analysis, define and manage customer expectations both stated and unstated. Manage the interface between nscglobal and the customer. Liaise with the nscglobal business units for project inputs and regularly report to the sponsor.   Clarify definition of mandate, details of contract and manage contract variations.
  • Manage the relationship with internal and where applicable external customers to monitor and manage any changes to requirements or expectations. Ensure acceptance of project deliverables by stakeholder/customer/sponsor. The above may be under the guidance of a Project / Programme Manager.
  • Project Time Management – Use a formal process to estimate times for all activities, sequence them and then prepare the schedule. Control performance to meet the deliverables according to the schedule.
  • Project Cost Management – Plan, allocate and manage budgets. Give forewarning of any deviations from budget. Control the budget within the limits of the project specification and the amount released by the project sponsor through the contract. Seek approval from the sponsor for any anticipated expenditure above the project budget.
  • Project Quality Management – Establish quality requirements and manage project to ensure compliance. Ensure all variations are agreed, documented and managed. Ensure a project information base is maintained through an approved project specification, regular reports and minutes, and a final report. Use project reviews as a way of objectively monitoring project performance.
  • Project Human Resources Management – Actively promote team effectiveness, morale and productivity. Ensure the team owns the goals of the project and they are willing to extend themselves to meet the goals. Support competence development of team and of other nscglobal staff.
  • Project Communications Management – Implement a communication strategy to inform all stakeholders, provide regular reports. Provide market information as to future business opportunities to the CSM and/or Account Director.
  • Project Risk Management – Use risk management to minimise cost variations and deviations from schedule while delivering to the stakeholder’s confidence in the project.
  • Project Procurement Management – In management of sub-projects in large complex engagements work within the procurement management processes defined. Manage third party equipment and suppliers. Provide feedback of efficiency of tools and competence to use them available to the project team.

Qualifications:

Essential:

 

  • Project Management – Experienced in the principles, methods and techniques for the effective management of projects. A minimum 2 years’ experience of demonstrated competence in project coordination / administration. 
  • Communication – Proficient written and oral communicator.
  • Analytical – Familiar with facilitating a team to problem solve and resolve issues.
  • Project Management Tools – Familiar with the use of automated tools to assist in the project management process by automating mechanical tasks such as scheduling, resource balancing and time recording, e.g. Microsoft Project.
  • Project Management Methodologies – Have an understanding of the principles of project management.
  • Progress Reporting – Able to apply techniques for reporting the progress of activity against plan.
  • Cross-Functional and Inter-Disciplinary Awareness – Understanding the needs, objectives and constraints of those in other disciplines and functions
  • Strategic Perspective – Keeping overall objectives and strategies in mind, and not being deflected from these when dealing with matters of detail
  • Professional Qualification(s) – A diploma or A’ Levels and PRINCE2® Foundation Certificate, Project Management Institute (PMI) certification or equivalent
  • Project Management – Previous involvement in ICT projects.
  • Product Knowledge – Understanding of IT and networking products.

 

Desirable:

 

  • Project Management Methodology – Familiar with the application of a Project Management methodology.
  • Financial Management – Familiar with financial management.
  • Leadership – Able to motivate others towards the achievement of goals and objectives.
  • Delegation – Delegating tasks and responsibilities effectively
  • Initiative – Being proactive, taking action and anticipating outcomes
  • Stress Handling – Retaining objectivity and proper understanding of a problem or situation when placed under conditions of stress
  • Flexibility – Taking account of new information or changed circumstances and modifying understanding of a problem or situation accordingly
  • Influence and Persuasion – Influencing and persuading others to take a specific course of action when there is no direct line of command or control.
  • Customer Focus – Understanding and keeping the client’s needs continually in mind when taking actions or making decisions.
  • Industry and Professional Standards – Understanding of the standards associated with the role such as nscglobal project management standards.
  • Sales Process – Aware of the sales cycle, previous experience in a vendor organisation beneficial
  • Commercial Awareness – Keeping the organisations business success in mind in carrying out all responsibilities.

Project Manager

Responsability:

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects

  • Ensure that all projects are delivered on-time, within scope and within budget

  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

  • Ensure resource availability and allocation

  • Develop a detailed project plan to track progress

  • Use appropriate verification techniques to manage changes in project scope, schedule and costs

  • Measure project performance using appropriate systems, tools and techniques

  • Report and escalate to management as needed

  • Manage the relationship with the client and all stakeholders

  • Perform risk management to minimize project risks

  • Establish and maintain relationships with third parties/vendors

  • Create and maintain comprehensive project documentation

Requirements:

  • Education: Higher or technical engineering, in Computer Science, or Telecommunications.

  • Postgraduate studies in Project Management. PRINCE2 or PMP certification.

  • Languages: Person with international profile, fluent English.

  • Previous experience: 3-5 years in Project Management in Software and Hardware solutions.

  • International experience: Europe or America

  • Technical and economic management of the project

  • Customer relationship.

  • Lead the coordination with the people involved in the project.

  • Integration and validation of all modules developed

  • Review of project documentation.

  • Coordination with Technical Management.

  • Coordination with Software Manager.

What we offer:

  • Permanent contract

  • Internacional environment.
  • Territory: India.

Six sigma Job- Assistant Manager

Designation Assistant Manager – Call Center – 3 Opening(s)
Job Description

Summary:
Primary objective is to supervise and manage Call Center Inbound team & to deliver continuous results, drive improvement through initiatives, identify gaps and fix them.

Job Responsibilities:

Controlling absenteeism / shrinkage
Handling a team of 5+ TLs and operators (60+) reporting to TLs
Planning leaves and motivating the team members
Analyzes data/ reports and provides recommendations to improve business performance
Constantly work on improving the main KPIs like Productivity / AHT / Quality.
Highlighting process performance to Senior Management
Analyze daily / weekly reports – MIS
Interact with management
Act as a bridge between the middle and senior management
Do Appraisals
Ensures departmental standards for Quality, Variability and Efficiency are met or exceeded
Give subordinates opportunity to develop their own expertise and delegates effectively to ensure shared responsibility for work output
Drives process improvement within the Business Units by implementing new ideas/ concepts
Tracks and minimizes variance observed in the calibration results

Desired Profile:

Seasoned Assistant Manager with overall 4+ years of experience and min. 1 year as AM.
Should at least be a Graduate, MBA preferred
Experience in managing Outbound campaign preferably customer service.
Should have simultaneously managed multiple campaigns.
Preferred candidate with experience in Financial Services/Call Center.
Exposure to Six Sigma Methodology will be an added bonus.
Proficiency in MS Office (Excel, Visio, Word and PowerPoint) required.
Knowledge about dialer and its functionality should be clear.
Should have initiated various activities /projects which has made significant impact in the process organization.

Who should join?

Candidates who are result oriented.
Who have relevant experience.

Desired Profile Please refer to the Job description above
Experience 4 – 6 Years
Industry Type Banking / Financial Services / Broking
Role Assistant Manager/Manager-(Technical)
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Education UG – Any Graduate

PG – Any Postgraduate – Any Specialization

Doctorate – Doctorate Not Required

 

Laboratory Manager-food

Job Description

Responsible to maintain Quality Management System as per ISO 17025.
2. Ensuring all documents and records in the lab are properly maintained.
3. Ensure that all tests are performed as per requested, with required standards.
4. Responsible for validation of methods and calibration of instruments.
5. Ensuring the purity and validity of standard solutions and CRMs.
6. Monitoring the Turn around Time.
7. Ensuring traceability of all reference materials.
8. Responsible for subcontracting the samples and maintaining the records.
9. Execution of preventive actions.
10. Ensure that calculation of raw data of analyst and data transfer is correct.
11. Maintenance of housekeeping, environmental conditions in lab.
12. Indenting reference standards, glassware, and chemicals as required.
13. Identification of departures/ non conformities in testing activities

Salary: Not Disclosed by Recruiter
Industry: Strategy / Management Consulting Firms
Functional Area: Other
Keyskills: Quality Management, ISO 17025, food laboratory, six sigma 17025, operation team management, techno commercial NABL.