|Top IT/ITES company|
|Designation||Process Excellence lead|
|Hiring For||Top It/ites company|
|Job Description||Is responsible for creating a continuous improvement culture across the global BPO by fostering the six-sigma methodology.
Ensures the Continuous Improvement approach across Engagements and Centers
Is responsible for mentoring Lean Six Sigma Black Belt, Green Belt and Yellow Belt projects as required.
Is responsible for ensuring 100% staff is trained on Lean Six Sigma Yellow Belt.
Supports process alignment based on GPM
Reports monthly Delivery Excellence progress against targets to the Engagement Stakeholders through Balance Scorecard
Fosters the global sharing of innovation, new methodologies and best practices.
Supports QMS implementation as required
1. Minimum 6+ yrs of total experience.
2. minimum 2+ yrs of experience in Process Excellence or continuous process improvement.
3. Blackbelt certified( preferred)
4. should be wiling to relocate to Salem( Tamil Nadu)
5. willing to work in 6 day week.
|Experience||6 – 11 Years|
|Industry Type||BPO / Call Centre / ITES|
|Role||Team Leader-Quality Assurance/Quality Control|
|Functional Area||ITES, BPO, KPO, LPO, Customer Service, Operations|
|Employment Type||Full Time , Permanent Job|
|Education||UG – Any Graduate – Any Specialization
PG – Any Postgraduate – Any Specialization
Doctorate – Doctorate Not Required
|Compensation:||6,50,000 – 8,00,000 P.A.|
|Keywords||lean six sigma black belt process excellence green belt continuous improvement delivery excellence qms implementation|