Job Description

Ever checked in somewhere on social media? Ever tracked your online orders? You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. Find out more by watching the video below or visiting this link.

You will be in a senior role reporting to VP, Global Content Operations, responsible for designing and tetsing new processes and tooling in partnership with Engineering and Operations teams.  You will function in a program leadership role, leading teams of project managers to drive definition and design of new processes to ensure operational excellence as well as lead transformational cross-functional initiatives across global content operations. You are also accountable for process transition activities across global content operations stakeholders and suppliers.

What’s the Role?
You will be executing the following:

  • Defines and manages end-to-end framework for creation and operationalization of the new to world processes.
  • Is accountable for delivering new product ideas from concept to operational flows by directing process design team members in regard to design and development of production flows.
  • Establish standardized procedures, processes, templates, and requirements for each stage of product creation: research and planning, design, and prototyping.
  • Support program/projects by providing transition architecture & governance
  • Continuously identify opportunities of improvement in the design process.
  • Collaborate closely with engineering teams to ensure that all information required from design is provided in a timely manner.
  • Actively research the markets to be informed of emerging trends, concepts, ideation, technologies etc
  • Play lead interface role for industries bodies and other external associations such as Nasscom etc
  • Lead, coach, develop, and manage direct reports. Set standards for expectations and execution. Create individual development plans and accountability process.
  • Develop and maintain a high performing organization through effective hiring, coaching, rigorous performance/talent management, and employee engagement initiatives. Foster a collaborative, success-oriented team environment where resources are empowered and accountable.

Who are you?

You are someone who has strong relationship, organizational and management skills. You are also independent and self-directed.

You have:

  • Minimum 12+ years relevant experience; 5+ in a consulting role in professional, management or IT services firm
  • Engineering degree from a reputed college. MBA is required.
  • Experience working in a high-paced growth environment
  • Experience in managing change and leading transformation initiatives
  • Understanding of quality and continuous improvement (experience of lean / six sigma preferred)
  • Understanding of technology (e.g. Database, GIS, software, Other tech stacks) and work process flows
  • Project management professional certification preferred
  • Experience and sound understanding of operations, operations strategies or supply chain operation development/execution a plus
  • Strong relationship skills, and ability to collaborate with internal/external groups for effective problem resolution and change management
  • Strong analytical and problem-solving skills, with demonstrated expertise in management information systems and dashboards developments
  • Excellent organizational and communication skills (oral and written) working with internal and external stakeholders
  • You are open to Global travel as required.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software – Application Programming, Maintenance

Role Category:Senior Management

Role:Program Manager

Employment Type:Permanent Job, Full Time


design management, talent management, design development, project management, change management, architecture, process transition, lean six sigma, execution vendor management.


Job Description

Identify Digital Transformation Opportunities & Create Digital Transformation Roadmap
Be the innovation champion for the vertical
Drive Lean Six Sigma based process improvement opportunities
Drive Lean Six Sigma DNA/ culture across the vertical
Mentor Lean Six Sigma projects
Review Performance of the KPIs on a near term basis and develop plans for improvement in performance.
Ensure compliance with internal policies and procedures, external regulations and information security standards.

Work Timings: US shifts

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Manager

Employment Type:Permanent Job, Full Time


lean six sigma, process improvement, quality management, six sigma, projects, digital transformation, TransformationProcess, Excellence,


Job Description

We are hiring for Team Lead Operations for our noida location office.
PFB the JD for your reference:

You will be responsible to identify and implement process improvement efforts business within the Company and sound process improvement accepted disciplines and practices.

Take responsibility and accountability for the successful utilization and results of the Performance Excellence Management.

Identify, plan and implement key projects to improve quality, reduce cost, increase productivity.

Handle a team of 10- 20 agents

Develop and coordinate the performance excellence/performance improvement vision and deployment planning as defined by the Executive Team.

Prepare Daily, Weekly & Monthly MIS Reports.

Requirements :
Minimum 2+ yrs of total experience and 1 year of experience as a TL on papers 

Minimum Education : Graduation (Complete)
Ability to handle multiple projects having unstructured scoping.
Knowledge of Basic Excel
Ability to build a process improvement culture, demonstrating flexibility and initiative in achieving the desired outcome and to act in an independent manner.

Venue Details:
 Paytm Office  , F-1, Noida Sector -6, Nearest Metro Station : Noida Sector :15
Contact Person : Sheetal
Timings : 10 AM-11 AM
Date and Day : 8th October , 2018

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Team Leader -(NonTechnical)

Employment Type:Permanent Job, Full Time


Lean, Excel, Macros, Process Improvement, Operations, Process Excellence, Six Sigma, MIS, Reporting, Quality Improvement, Team Leading.


Job Description

The Senior BPI Manager Excellence Academy will lead the design and implementation of Groupons Excellence Culture, which includes training, certification and organizing events under the Business Excellence umbrella, and drive initiatives that make excellence a habit with the Global Support and Operation teams. This role requires leadership and program management skills, facilitation of events, technology expertise on learning platforms, and extensive experience in designing and implementing operational excellence and process improvement trainings and orientation.

Job Description:

Identify, manage, and execute Lean Six Sigma, Kaizen, Project Management, Change Management Trainings and Events.

Collect Feedback, analyze and implement processes to optimize the training processes and workflows

Create frameworks on the various culture/capability building initiatives, assign ownership and create processes and reporting for on time delivery and execution

Create communication cycles and marketing content to brand the various initiatives under the Excellence Culture and Capability Building Program

Serve as a primary thought leader on the Excellence capability building strategy

Interface and collaborate with other areas of operations, including merchant services, editorial, scheduling, and others to identify training needs, design programs and measure efficacy of implemented trainings and events.

Salary:Not Disclosed by Recruiter

Industry:Internet/ Ecommerce

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Senior Management

Role:Service Delivery Leader

Employment Type:Permanent Job, Full Time

Keyskills:Project Management, Lean Six Sigma, Program Management, Business Excellence, Business Process Improvement, Change Management, Operational Excellence, Operations, Kaizen, Capability Building.

Desired Candidate Profile

Total Experience- 14+ Years

Bachelors degree

5+ years experience in facilitating and managing Lean Six Sigma trainings and

Expert Knowledge of Lean Six Sigma Methodology

Master Black Belt certification required

Experience with building industry standard training content and learning
modules on Lean Six Sigma

Demonstrated training and mentoring experience on Lean Six Sigma Book of

Experience with process mapping and knowledge of process mapping tools
required (Visio, etc.)

Experience with statistical tools required (Minitab, SPC, Tableau, SQL, Excel,

Experience within a call center environment preferred

Experience with reporting tools and dashboards a plus (Tableau, etc.)

Experience with change management a plus

PMP certification a plus 

Lead Project Management/ Project Manager

Job Description

Working with a cross functional team (product management, project management, development, QA, documentation, support)
Product development lifecycle experience from concept development through to robust product delivered to market.
Work with functional team leads to develop project plans and track through the release cycle
Work with functional team leads to identify potential risks pro-actively, mitigation plan and communicate appropriately
Status, risks and challenges reporting
Bringing in process to better product deliverables and ensure defined processed are followed at the project team level
Reviewing programs at regular intervals and ensuring that review happens at all levels in the project teams.
Appraise the client with appropriate status report Resolve Escalation in a timely manner and appraise senior management.

8+ years IT experience with the last four years in project management.
Strong Personality and Excellent communication and interpersonal skills.
Engineering/MCA background.
Must have Strong PDLC knowledge and background
Must have Scope management, Estimation, Planning, Release Management experience
Must have Strong Process orientation.
Must have Experience in managing project status, risk and metrics
Nice to have – PMP Certification

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Project Management
Role: Project Manager-IT/Software
Employment Type: Permanent Job, Full Time
Keyskills: Project Management,PMP, Scope Management. PMO, Metrics, Release Management, Mitigation, Product Management,Product Development, Senior Management.

Esm-delivery Lead

Job Description

Job Description

Manage an embedded automotive project that follows Agile Lifecycle, comprises a team of 20+ people while ensuring timely deliveries with excellent quality.

Also play the role of Scrum Master for a Global scrum team of 6 -8 Members

Special focus on managing stakeholders expectations, Project Goals, Team building, Competency Development and accurate timely reporting.

Delivery Lead should be Proactive, Motivational and Capable of leading team technically.

Skills Expected:

1. Should have strong project management fundamentals with 3-5 years of managing a medium size project. PMP, CSM certification would be an added advantage.

2. Should have background of Automotive Embedded Development, be strong in Embedded electronics and C.

3. Good Communication and Inter-personal skills with ability to motivate the team

4. Able to define and deploy processes, new tools to ensure efficient SW development

5. Experience of being part of a Agile Project would be an added advantage.

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Embedded, EDA, VLSI, ASIC, Chip Design
Role Category: Programming & Design
Role: Team Lead/Technical Lead
Employment Type: Permanent Job, Full Time
Keyskills: Project Management,CSM,PMP,Scrum Master,Agile,CCompetency Development,Team Leading, Team Building,Embedded Development.

Business Intelligence Technical Program Manager

Job Description

 Experience required: 12 to 18 years         Handle large teams at offshore and onsite effectively coordinating the core activities and ensuring timely delivery of the multiple projects and service lines.

Experience in working and/or managing BIDW environments

Experience in working and/or managing ETL tools – Informatica/Data Stage and BI tools – Qlik/Power BI/COGNOS is preferable.

Experience in planning and conducting governance calls to monitor program health, keeping customer up-to-date.

Act as a single point of contact for Contracts, Finance and Resources.

Agile SCRUM master and PRINCE 2 / PMP certification is preferred.

Capability to handle services delivering Infrastructure as a Service, Software as a Service and Platform as a Service.

Experience in ITIL based Service Management to ensure Standard Service processes for IM, SR, PM, KM are followed in each of the Service Lines.

Experience in reviewing Risks & Issues identified by Service Managers and mitigating and solving escalations with urgency and determination.

Experience to review estimation and cost for changes, projects and new service.

Experience in capturing requirements for new services or major service modifications and agree service level targets with customer.

Support Sales and engagement team in responding to RFPs from Solution to commercials

Experience in new age digital technologies

Experience in identifying opportunities within account and prepare Proactive Proposals

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Senior Management
Role: Program Manager
Employment Type: Permanent Job, Full Time
Keyskills:ITIL, ETL, Cognos, Program Management, Informatica, Prince2, PMP, Data stage, Business Intelligence, Power Bi.


Walk-in Drive on 25th Sep :: Project Manager @ FIS Global :: Chennai

Job Description

Project Manager with Agile & Waterfall methodology :: Walk-in Drive on 25th Sep,18 ( Tuesday) at FIS Global :: Chennai (Guindy)

Work Location :: Ambit/ Guindy

Skills Required::
Joining Time :: Less than 30 days
Work Time     :: 1:30PM to 10:30PM
Overall experience : 11 – 15 years of experience in IT
Project Management experience: not less than 3 years

Basic Requirement:

Must have at least 4 – 5 years of experience agile and waterfall methodology
Should have at least 3+ years in Banking Domain
Must have strong experience on SDLC concepts
Strong experience in managing multiple projects exclusive (not into any type of resource management)
Must possess commendable knowledge and experience with onshore/offshore model
Excellent communication and interpersonal skills

Technical Skills:

Must Have: MS Project, MS excel, power point, Visio, Plan view / share point
Desirables: Past experience in managing ETL/Big data/Data analytics projects would be an exact match

Certification PMP or Prince2 or Scrum 

Educational Qualification: BE/B.Tech/MCA/ME/MTech/Msc (CS)

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Project Management
Role: Project Manager-IT/Software
Employment Type: Permanent Job, Full Time
Keyskills: Project Management, project manager, Agile, Waterfall.