TIL / Pirnce 2 JOB- Senior Analyst, Services Proj / Prog Management

Dell International Services India Private Limited https://www.dell.com Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge
Designation Senior Analyst, Services Project/program Management
Job Description

Senior Analyst, Services Proj / Prog Management

Competitive salary


Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100, 000 employees. We also provide them with unparalleled growth and development opportunities. We can t wait for you to discover this for yourself as a Senior Analyst, Services Proj / Prog Management on our RDC team in Bangalore.

It takes something special to drive the development and implementation of new and exciting products and services. That s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly complex, high risk projects – from design to delivery.

Key Responsibilities

Responsible for the delivery of moderate complex, moderate risk projects. Maintains project quality, finances and focus on delivery against scope.

Prepares detailed project plans of an engagement within the standards of project management methodologies. Reviews and validates statement of work (SOW). Categorizes requirements into a project plan detailing schedules, controls, resources, costs and daily tasks. Prepare risk and remediation plan. Responsible for creating one team approach, goals and milestones within a project to ensure Dell EMC’s commitments to the customer are achieved. Adheres to established standards, processes, and methods to produce solutions that conform to requirements. Strives for, maintains and further develops excellence in processes and services.

Establishes project governance. Responsible for the delivery and daily management of activities, which are coordinated with Dell EMC employees or Partner Resources. Works with Resource Management on project staffing. Accountable for delivering projects on time, within budget and to the satisfaction of the customer and sales. Holds responsibility for achieving the Dell EMC Bar of Excellence as the highest level of Customer Satisfaction.

Essential Requirements

Communication skills.

Project management skills (Infrastructure Projects).

Consultative skills.

Financial and analytical experience.

Organizational skills.

Minimum 2 year s relevant experience.

Work Location: Bangalore

Working Time: Night Shift

Desirable Requirements

ITIL V3 Foundation


Prince2 Foundation & Practitioner


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

If you have what it takes to bring innovative new products and services to life in collaboration with world-class experts, this is your opportunity to develop with Dell.

Closing date: xx xxxxxxxxx 20xx


Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

Desired Profile
Experience 2 – 7 Years
Industry Type IT-Software / Software Services
Role Software Developer
Functional Area IT Software – Application Programming, Maintenance
Employment Type Full Time , Permanent Job
Education UG – Any Graduate – Any Specialization

PG – Post Graduation Not Required

Doctorate –

Compensation:  Not disclosed
Location Bengaluru
Keywords Senior Analyst Customer service Technical support Staffing PMP Analytical Resource management EMC SOW remediation
Contact HR
Job Posted 2018-12-26 11:02:30.0
Reference R83472

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