Role : Operation Excellence Leader
Domain : Finance And Accounting

Mandatory requirements:
– Functional experience – Drive improvement initiatives through teams
– Experience on driving automation projects. (preferably not limiting to opportunity identification)
– Domain knowledge is an added advantage – Finance & Accounting ( R2R, P2P & O2C)
– Team leading experience
– Leadership presence

Preferred Skills

– Six Sigma Black Belt with good knowledge of Lean practices
– Strong Knowledge of Quality Principles and Techniques essential
– Needs to have worked in a BPO – Operational Excellence (or similar) function
– Certification in Lean and other quality practices added advantage
– Strong communication and presentation skills

Position Objectives
1. Drive Improvement projects on processes to improve
– Productivity
– Improve SLA performance

2. Interact with client/ internal stakeholders to drive and influence improvement objectives
3. Lead a global projects in OE
4. People manager for a team
5. Drives the OE program for a client/ clients in a site/ across sites
6. Acts as a mentor to Six Sigma and Lean projects for his influence

Relevant exp
– 10 to 14 years of relevant experience and 14-18 yrs of overall experience

Salary: Not Disclosed by Recruiter
Industry: Accounting / Finance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Senior Management
Role: Head/VP/GM-Quality Assurance & Quality Control
Employment Type: Permanent Job, Full Time

Six Sigma, Accounting, O2C, Finance, Operations, Lean, R2R, P2P, Business Excellence, Black Belt, Six Sigma Black Belt, master black belt, MBB.

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