MANAGER / SR. MANAGER – QUALITY & TRANSFORMATION | INSURANCE DOMAIN

Job Description

Identify Digital Transformation Opportunities & Create Digital Transformation Roadmap
Be the innovation champion for the vertical
Drive Lean Six Sigma based process improvement opportunities
Drive Lean Six Sigma DNA/ culture across the vertical
Mentor Lean Six Sigma projects
Review Performance of the KPIs on a near term basis and develop plans for improvement in performance.
Ensure compliance with internal policies and procedures, external regulations and information security standards.

Work Timings: US shifts

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Manager

Employment Type:Permanent Job, Full Time

Keyskills

lean six sigma, process improvement, quality management, six sigma, projects, digital transformation, TransformationProcess, Excellence,

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