|Designation||Sr. Manager BPI (business Process Improvement) – APAC – 1 Opening(s)|
|Job Description||1. Actively identify and take ownership of process improvement and automation opportunities within the designated region utilising proven process improvement techniques such as Lean Six Sigma, Business Process Management Systems and robotic process automation.
2. Establishing and maintaining BPMS and BPI way of working within APAC.
3. Appropriately using PMO tools and metrics to coordinate projects and track progress and ROI.
4. Conduct Kaizen workshops and ensure the associated agreed action points are implemented in a timely manner.
5. Developing BPI leaders within his/her region to be proficient in facilitating Kaizens, committed to the identification and execution of process improvement opportunities.
6. Proactively monitor business performance / operating results within the region against plans and objectives, taking adequate steps to ensure shortfalls in BPI Initiative performance are corrected.
7. Leading assigned projects or initiatives as agreed with the Vice President BPI & Process Automation.
8. Effective delivery of BPI communication relating to strategy, activities and performance.
9. Ensuring BPI Activities are aligning globally and regionally in their region.
10. Manage resources effectively to ensure quality, consistency, cost effectiveness and excellence of service.
11. Engage and collaborate with teams within the region to create and maintain a continuous improvement culture.
12. Implement on-going Management Information reporting and metrics within the region.
|Desired Profile||Please refer to the Job description above|
|Experience||7 – 12 Years|
|Industry Type||IT-Software / Software Services|
|Role||Head/VP/GM-Quality Assurance & Quality Control|
|Functional Area||ITES, BPO, KPO, LPO, Customer Service, Operations|
|Education||UG – Any Graduate – Any Specialization
PG – MBA/PGDM – Any Specialization
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
|Compensation:||30,00,000 – 40,00,000 P.A|
|Location||Hyderabad / Secunderabad, Pune|
|Keywords||Lean Six Sigma, Kaizen Continuous Improvement, Business Process Improvement ,Business Process Management, Management Systems, Process Automation, BPI Business process improve,|
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