Who Wants to Be a Six Sigma Master Black Belt?

Here is how to become a Master Black Belt: Attend a one-week training course and earn a certification from a European institute. The institute claims on the web to be officially approved and the course is for open enrollment. To most Six Sigma practitioners this does not make a lot of sense, but it raises the questions of exactly what makes a Master Black Belt, what is required and what is the training?

Master Black Belts are experts responsible for the strategic deployment of Six Sigma within an organization. They promote and support improvement activities in all business areas of their organization as well as at suppliers and customers.

Their main responsibilities include:

  • Providing mentoring and support to Black Belts, Green Belts and Six Sigma teams to use the improvement tools appropriate to a specific problem.
  • Helping to develop and deploy organizational metrics and dashboards.
  • Developing, maintaining and revising the Six Sigma curriculum, delivering classroom training, and serving as liaison with external agencies in the delivery of Six Sigma training.
  • Networking with other Master Black Belts.

What Companies Seek in Master Black Belts

Given these responsibilities companies posting Master Black Belt jobs typically search for a candidate with the following (or a similar set of) skills and experiences:

  • Two-plus years of Black Belt experience
  • Five-plus years of business experience
  • Mastery of the tools of Six Sigma process improvement (DMAIC), Design for Six Sigma (DFSS), and Lean
  • Completion of at least five Black Belt projects with significant business results
  • Experience in managing cross-functional projects, strong ability to lead others without direct authority
  • Strong change management skills
  • Experience in delivering Black Belt and Green Belt training
  • Ten or more Black Belts or Green Belts coached to successful project completion and certification
  • Excellent written and verbal communication and presentation skills

What Is the Black Belt Career Path?

The questions: “I’m a Black Belt, is the next step to become a Master Black Belt?” and “Am I only a really good Black Belt if I can make it to Master Black Belt eventually?” The answer is a definite no!

Really good Black Belts provide a lot of additional value to their company by delivering measurable results in the projects that they lead to implementation. By doing this repeatedly, good Black Belts typically move in different paths further in their careers:

  • Some Black Belts use their cross-functional experiences and their leadership role in the improvement teams as a base for the next steps up in the line organization. And what would be a better way to further use the ability to ask fact-based questions on decisions within their line of responsibility?
  • Other Black Belts develop a personal vision of being the methodology experts and supporting teams in a more consultative way – they want to become the internal consultants for their company in the future. These are the right candidates for Master Black Belt.

Neither of these career paths is the better solution. It really depends on the personality of the individual.

Training for Master Black Belts

Looking at the responsibilities and the required skills and experience, it is obvious that not every Black Belt truly has the potential to become a Master Black Belt. But even for those who have the potential, Master Black Belt training is valuable. In fact, additional training is something very often requested by Black Belts who want to become a Master Black Belt. So how can training help?

Training is a good means to acquire knowledge. Therefore, Master Black Belt training often covers advanced Six Sigma and deployment related topics such as:

  • DFSS: The DFSS methodology for process and product design, the IDOV (or DMADV) roadmap and selected DFSS tools.
  • Lean: The Lean approach, major tools used in manufacturing as well as transactional/service environments.
  • Integration of initiatives: How to align different initiatives in a company such as Six Sigma, ISO9000, balanced scorecard, Lean.
  • Cross-cultural project leadership: What are cultural issues when dealing with cross-cultural Six Sigma deployments in multi-national companies? How to recognize and approach them.
  • Strategic project selection and performance management: How to translate a company’s strategy into processes and determine indicators that drive strategy. How to build and report on dashboards.

When it comes to developing specific skills or behavior, training is usually more limited and always needs to be accompanied by practical exercises as well as application of these skills in day-to-day operations. Given that Master Black Belt training is conducted in multiple sessions, individual development plans should be determined before the end of the first session. Master Black Belt candidates are then asked to work on the improvement areas highlighted in their plan. In the following sessions they are then challenged against their development plans.

Personal development-related topics in Master Black Belt training typically are:

  • Coaching skills: How to master coaching situations with other Belts.
  • Training skills: How to deliver highly effective training to all levels of audience. How to build high-impact training sessions. How to make vital presentations and hold participants’ attention.
  • Consulting skills: How to consult at different levels of an organization in an advanced strategic improvement environment.

Hiring a Certified Master Black Belt

Is there any problem or reason for concern about hiring a certified Master Black Belt? The answer is: it depends. Since each certifying consultancy or company has different rules, certification criteria are as rigorous as that entity wants them to be. There is no standard for Master Black Belt certification. Companies that take certification seriously, however, will usually have a well-document set of certification criteria.

In addition to having the training, skills and experience outlined in the section above entitled “What Companies Seek in Master Black Belts,” those who have a Master Black Belt certification also should have:

  • Additional training, e.g., went through a Master Black Belt training program.
  • Completed additional projects, including leading a “cross company” project of significant size and impact to successful implementation.
  • Coached other Belts: e.g. helped at least 5 Black or Green Belts with successful project completion.
  • Developed the Six Sigma approach in their organization, e.g., developed additional tools and training material, drove Six Sigma deployment and project selection in a specific business function.
  • Completed a Master Black Belt exam.

Due to the high variation between certifying companies it is necessary to ask Master Black Belts interviewing for a job who certified them and to supply the certification criteria. Unfortunately there are some Master Black Belts who only have a “paper certification” versus those who worked hard to get their knowledge, skills and experience.

Develop Own or Hire from the Outside.

Should companies hire ready-to-go Master Black Belts or develop them internally? Many companies wrestle with this question. The most common arguments in favor of internal development are that internally trained Master Black Belts have the better company knowledge, know the company’s processes, structure, formal and informal networks, better understand how to navigate themselves through the organization, and, quite often, will work for a lower salary. Arguments in favor of external hiring are that those Master Black Belts do not have to go through any training and therefore deliver faster results, and they have a fresh and external view on the organization.

Another useful filter for examining the buy-make-rent dilemma is to investigate these two dimensions:

  1. The value of the human capital for the organization, i.e., the extent to which the position is really crucial for the company strategy has a clear impact on its success.
  2. The uniqueness of this resource for the organization, i.e., the scarcity in the labor market of the skills or capabilities in question (How hard is it to replicate or duplicate the specific know-how from the outside?)

Applied to Master Black Belts, this filter suggests a different staffing strategy depending on the company values on the chart below. More information is available on this topic in the article entitled “Finding Black Belt Talent: The Buy-Make-Rent Dilemma.”

Additionally, Master Black Belt hiring managers should always discuss with candidates their aspirations. While some want to be Master Black Belts for the rest of their lives, others might see the job as a stepping stone to a line function job in the organization. Master Black Belts have a large exposure to various departments and levels within the organization; it is therefore quite likely that they might be offered a job in a different department. Given this, it is necessary to develop clear and promising pathways for Master Black Belts. This will not only help to attract and retain Master Black Belts in the company but also to give the hiring manager better planning opportunities.

Project Manager

Job Description:

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Strategic Operations Delivery is a key element of IBM’s globally integrated capability. SO Delivery group works with companies of all sizes, in just about every country imaginable; to provide customers with the best technology services. Through the management of clients’ IT environments, the group seeks to improve, enhance and transform business, creating significant cost and performance efficiencies. Leveraging efficient processes and tools and combining it with world-class infrastructure, high-quality and skilled resource base, SO Delivery group provides end-to-end IT Infrastructure Management Services (24x7x365) to IBM clients worldwide. Key services offered include: Command Center Services (includes remote monitoring of servers located worldwide from India, Security operations and network operations), Server Systems Management, IT Security Services, IT Service Desk, Service Management & Project Management/ Transition Services.
Role :
Project Managers will be required to lead and manage projects in support of the Risk and Compliance management domain, including projects focused within one service line,that many cross multiple service lines, and/or that may require interaction with other competencies in the business.
Responsibilities :
*    Experience managing multiple projects with competing priorities.
*    Ability to develop and monitor project schedules and timelines to identify
and meet milestones.
*    Ability to deliver the project on the budgeted cost and track the budget.
*    Ability to manage geographically dispersed project teams.
*    Reporting of project status as required.
Job Description :
*    Project Management of Risk and Compliance projects through all project stages.
*    To work with different geography teams to deliver the solutions to the different customers, within or outside the Risk and Compliance organization.
*    Estimate initial project cost and schedule with the help of project team members of different Geography’s or customers as desired.
*    To engage and manage resources to deliver the project plan.
*    To chair regular Project Review Meetings and produce all documentation and minutes as appropriate.
*    To manage project risks and issues impacting project deliverables.
*    To manage all project changes, preventing the implementation of unauthorized changes and cost exposures.
Eligibility Criteria:
Required:
*    Bachelor’s Degree
*    Minimum 8 years of experience in the IT domain
*    Minimum 2 years of Project Management experience (Experts in the Risk and Compliance domain willing to move into the Project Management career path, can also apply)
*    Proven Communication and Stakeholder management skills required.
Preferred:
*    PMP / Prince2 certification
*    Proficiency in Project management tools (IPWC and Microsoft Project)
Skill-keywords
Required Technical and Professional Expertise
Experience in IT Infra Project Managaement
Preferred Technical and Professional Experience
Experience in IT Infra Project Managaement

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Project Manager-IT/Software
Role: Project Manager-IT/Software

Keyskills:   Project Management ,Prince2 ,PMP ,IT Service Desk ,Stakeholder Management ,Project Review ,Project Planning ,IT Infrastructure, Management, Transition ,MS Project.
stock-photo-project-management-business-product-development-arrows-cycle-106026587
 

EMC Hiring- Project Manager

Designation EMC Hiring- Project Manager
Job Description

Professional Services as part of Global Services delivers rapid, outstanding design, implementation and integration services. As part of this service line, PS offers Quick Start Implementation Services and Custom solutions. The Global Product Practices in PS include Symmetrix, Unified Storage, Data Migration and Backup and Recovery Services.

PS PM team offers end to end project management for new product implementations and support migration projects.

Title: Project Manager
Grade: P3
Location: Bangalore
Shift: US

PRINCIPAL DUTIES AND RESPONSIBILITIES

Manages the delivery of Professional Services for EMC engagements.
Responsible for managing the life cycle of projects from architectural design through customer and customer service turnover.
Ensures implementation of activities is coordinated with project resources.
Acts as primary interface to the customer, vendor and all EMC personnel associated with the engagement.
Works under the general direction of either a Program Delivery Lead/Manager.
Responsible for the delivery of the project plan, the detailed Statement of Work (SOW) and Services Proposal content developed for the customer based upon customer requirements and system architecture.
Ensures projects are delivered on time, within budget and to the satisfaction of the customer and sales.
Organizes and manages cross-functional problem resolution efforts as required.
Maintains awareness of trends, business conditions and internal process and practices impacting project/program(s)
Identifies areas of risk/opportunities and influences and implements continuous improvements
Defines and reports project/program roadmap, status, development issues and success metrics. Develops tools and analytics to support project/program success factors.
Develops communications and presentations and ensures communication of project/program initiatives, messages and status to appropriate parties.
Manages communication and coordination of cross functional teams across multiple areas and with third party partners.
Prepares documentation and other communications as necessary.
Leads and manages cross functional team(s) in the establishment, planning and implementation of multiple projects and/or programs. Identifies priorities and resources relative to each initiative, project or program. Ensures initiative, project and/or program deliverables are met on time and within budget as required. May facilitate partner alignment and maintain partner relationships.

SKILLS
Possess Strong work ethic
Financial and analytical skills
Flexible to work in US time zones
Excellent Oral and written communication skills
Team oriented
Cross-Functional skills
Excel skills, Presentation skills, Microsoft word required
PMP Certification ( desired )

Education Required: Bachelors (Tech) or equivalent

Desired Profile Please refer to the Job description above
Experience 3 – 7 Years
Industry Type IT-Software / Software Services
Role Project Manager-IT/Software
Functional Area IT Software – Application Programming, Maintenance
Education UG – Any Graduate – Any Specialization, B.Tech/B.E. – Any Specialization

PG – Any Postgraduate – Any Specialization

Doctorate – Doctorate Not Required

Compensation:  Not disclosed
Location Bengaluru/Bangalore
Keywords Project Management, PMP SOW Project Planning Program Delivery System Architecture Solutions Architectural Design Problem Resolution Communication Skills IT infrastructure Prince2 Data center projects
Contact Naveen
EMC Software & Services India Pvt Ltd
Website http://www.emc.com
Job Posted 2016-02-28 23:13:07.0

 

stock-photo-project-management-concept-in-word-tag-cloud-83236426

Hexaware is Hiring Application Support Analyst!!

Job Description:

5+ years of experience in information technology with an emphasis on Application Support

Experience in Windows / Unix operating System (DOS Commands, DOS batch Scripting

Experience in Shell/Perl Scripting

Experience in Scheduler and Monitoring tools (Crontab, Autosys etc..)

Experience and working knowledge of ITIL methodologies

Knowledge on any Database Management,SQL Queries,Database Queries

Knowledge on Network Commands ( IPCONFIG, TRACERT, NETSTAT etc),Protocols (TCP/IP etc)

Be working very closely with the application development team and vendors to improve quality of the solutions delivered.

Be expected to apply standard technical troubleshooting principles, system analysis and testing, while following standardized problem, incident, and change management policies and procedures.

Responsible for successfully running 24/7 Service

Effectively engage with Global teams to deliver priorities

Working with customers for deployment of code changes in UAT and Production

Analyzing / documenting problems, recommending solutions, & initiating corrective action

Reviewing production support incidents to identify trends and provide recommendations

Ensure that proactive measures are planned to respond to any unforeseen event that could threaten service delivery

Ensure compliance with respect to internal processes Security controls, quality assurance standards, quality tools

Interested candidates kindly send your updated resume to mahalakshmig@hexaware.com

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – c
Role Category: System Analyst
Role: System Analyst

itil3_2011 (1)

PMP/ ITIL JOB- Project Manager-IT/Software

Designation Infrastructure Project Manager – ADP – Pune
Job Description We are looking for a project manager / Technical Expert that will be in charge of managing Infrastructure oriented projects.

This person will have to manage Infrastructure projects through all the regular steps
– Scope: to analyze the needs of the requester. Prepare a project plan
– Design : in cooperation with Architects, design target solution and document them
– Planning : prepare a project plan & estimate resource needs as well as budget needs
– Execution: coordinate all the activities, delegate tasks, report every week progress to the stakeholders, every month a summary to the executive management.
– Respect deadlines & report issues & escalation topics
– Deliver the project deliverables
Infrastructure Skills are required:
– Network fundamentals : routing, firewall, flows
– Systems (UNIX, Windows) basic concepts (user management, services)
Windows Experience is necessary
– Storage (NAS, SAN)
– Backup
– Virtualization
– Databases
– Client / servers

Desired Profile Please refer to the Job description above
Experience 8 – 13 Years
Industry Type IT-Software / Software Services
Role Project Manager-IT/Software
Functional Area IT Software – Application Programming, Maintenance
Education UG – B.Tech/B.E. – Any Specialization

PG – M.Tech – Any Specialization, MCA – Computers, M.Sc – Any Specialization

Doctorate – Doctorate Not Required

Compensation:  Not disclosed
Location Pune
Keywords Project Management Networking Technical Management Project Planning User Management ITIL pmp it infrastructure
Contact Mr./Ms.
ADP Pvt Ltd
Website http://www.adp.com
Job Posted 2016-02-27 13:10:09.0

 

service_lifecycle

Designation Manager – Accounts Payable – Offshore Accounting – 1 Opening(s)
Job Description Whats in it for you?

Being a position that falls in the middle level of management, the role itself is an exciting mix of operational delivery and an opportunity to explore the leader in you. We strongly believe in freedom of operation and that clearly reflects in our modus operandi. Apart from holding the team assigned the role gives an immense opportunity to learn the practical aspects of P2P and people and client handling which is very important in building a successful career.

This role also gives an exposure to work on various ERPs and demonstrate the ability to manage day to day challenges of operation.

Accounting concepts & Processing:

 

  • Required to be an expert of accounts payable and should have exposure to all the sub processes of AP (Invoice Processing, Vendor Management, Reconciliation, Expense claims etc.)
  • Clear understanding of taxation relevant for the process
  • Good understanding of all legal and statutory requirements of AP and AR process
  • Comfortable working on excel and other MS-Office tools
  • Hands on experience on working on any ERP e.g. Oracle, SAP, Tally etc.
  • Hands on experience in working in process with a well designed workflow structure
  • Exposure to designing and preparing various MIS reports
  • Experience in handling various audits e.g SAS, ISO etc.
  • Exposure to Lean, Six Sigma and other quality concepts. Practical experience of implementation of these concepts would be an added advantage
Desired Profile  A dynamic personality and a passion to constantly improvise technology to suit the organizations needsA B.Com/M.Com/MBA degree along with prior exposure of 7  8 years in managing AP/AR processes

A flair for leading a team and bringing about the best in people (minimum 5 years prior experience)

The drive to bring about change and a desire to constantly look for ways to use technology to derive efficiencies.

An ability to understand the organizations goals and objectives and link them with the deliverables of the assigned function, in addition to overseeing delivery and operations

Crossed the boundaries of operational delivery and stepped into the space of organizing, planning and development  if you relate to this, what are you waiting for? Please apply!

 

 

Finally, our people are our most valuable asset; if you agree with us on this, we would love to meet you!

Experience 8 – 13 Years
Industry Type Accounting / Finance
Role Operations Manager
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Education UG – B.Com – Commerce

PG – M.Com – Commerce, MBA/PGDM – Finance

Doctorate – Doctorate Not Required

Compensation:  Not disclosed
Location Pune
Keywords Accounts Payable Invoice Processing Auditing Reconciliation MIS Reporting
Contact Jyoti Kumari
SKP Business Consulting LLP
VEN Business Centre
Survey No 135/1
Baner Pashan Link Road, Pashan
PUNE,Maharashtra,India 411021

 

lean six sigma DMAIC integration

Leader – Continuous Improvement

Job Description:

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Finance & Accounting (F&A) and Supply Chain Management (SCM) provide the following services to the Customers supporting their organization in the areas of financial outsourcing and Vendor Management.

Sourcing and Supplier Management
Procure to Pay
Order to cash
Record to Report
Financial Planning and Analysis F&A operates from six locations across Bangalore, Chennai and Gurgaon .

Role:Transformation Leader
Drive Continuous Improvement Program across multiple Finance & Accounting processes
Drive big ticket transformation initiatives
Install a quality culture across teams
Analyze utilization, efficiency & availability data for large teams.
Perform detailed process improvement studies as required across multiple F&A processes to identify opportunities for improved productivity.
Apply knowledge of Finance & Accounting processes specific to the P2P Domain.
Identify and lead high impact projects involving multiple stakeholders.
Drive Lean to identify waste in process.
Mentor Green Belt / Black Belt projects, possibly Black Belt projects depending on Six Sigma/ Lean experience.
Drive culture of continuous improvement.
Other Responsibilities
Provide quality support to transitions – Development of metrics & dashboards in line with customer requirements, FMEA, review process documentation.
Support voice of customer & audit programs.
Participate in client visits. Required Skills
Global Team Management
Client Management
Strong communication skills
Strong analytical skills – ability to work with large volume of data using statistical tools
Excellent knowledge of Six Sigma & Lean methodology
Good facilitation skills Desirable Skills
Flexible approach to managing projects
Good team player
Good presentation skills. Qualification
Bachelor MBA or Professional degree in Finance or Accounting
Certified Green Belt
Demonstrated success in Project Management
Exposure to different improvement frameworks, such as Six Sigma and Lean
Thorough knowledge of Microsoft office tools like PowerPoint, Project, and Excel are critical for the job Experience
Minimum 15 years of experience

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Manager
Role: Quality Assurance/Quality Control Manager

Keyskills:   six sigma, health care ,black belt ,project management ,MBA ,process improvement ,green belt ,audit, team management ,consulting.

sigma2-27t0755

PMP/Prince 2 JOB- Project Manager

Project Manager
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

Strategic Operations Delivery is a key element of IBM’s globally integrated capability. SO Delivery group works with companies of all sizes, in just about every country imaginable; to provide customers with the best technology services. Through the management of clients’ IT environments, the group seeks to improve, enhance and transform business, creating significant cost and performance efficiencies. Leveraging efficient processes and tools and combining it with world-class infrastructure, high-quality and skilled resource base, SO Delivery group provides end-to-end IT Infrastructure Management Services (24x7x365) to IBM clients worldwide. Key services offered include: Command Center Services (includes remote monitoring of servers located worldwide from India, Security operations and network operations), Server Systems Management, IT Security Services, IT Service Desk, Service Management & Project Management/ Transition Services.
Role :
Project Managers will be required to lead and manage projects in support of the Risk and Compliance management domain, including projects focused within one service line,that many cross multiple service lines, and/or that may require interaction with other competencies in the business.

Responsibilities :
•    Experience managing multiple projects with competing priorities.
•    Ability to develop and monitor project schedules and timelines to identify
and meet milestones.
•    Ability to deliver the project on the budgeted cost and track the budget.
•    Ability to manage geographically dispersed project teams.
•    Reporting of project status as required.
Eligibility Criteria:

Required:
•    Bachelor’s Degree
•    Minimum 8 years of experience in the IT domain
•    Minimum 2 years of Project Management experience (Experts in the Risk and Compliance domain willing to move into the Project Management career path, can also apply)
•    Proven Communication and Stakeholder management skills required.

Preferred:
•    PMP / Prince2 certification
•    Proficiency in Project management tools (IPWC and Microsoft Project)

Skill-keywords

 

Experience in IT Infra Project Managaement
Experience in IT Infra Project Managaement
Bachelor’s Degree
Bachelor’s Degree
No Travel
No
India
KARNATAKA
BANGALORE
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Experience in IT Infra Project Managaement
Project Management
GTS
None
Yes

 

stock-vector-vector-project-management-process-diagram-concept-197425958

Manager –

Job Description:

Hiring for one of the leading Investment Banks for the position of “Manager” for Hyderabad Location.

Details:
Job Location: Hyderabad
Interview Location: Anywhere
Experience: 8-12 years.

Education: Regular Graduate/ Post Graduate
Mandatory Skills

1. Understanding and working knowledge of off shoring industry specifically Banking (Investment Banking, Commercial banking)

2. Quality background (Six Sigma, Lean, Kaizen) with implementation experience

3. 8+ years of overall experience.

4. Should have prior experience of minimum 3 years in mentoring GB & BB projects.

5. Experience in delivering six sigma and lean trainings.

6. Strong communication and interpersonal skills.

7. Six Sigma Green Belt certification

Interested Candidates can share their resume to suchita.saraf@man-edge.com

Regards,
Suchita Saraf

Salary: Best in the Industry
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: Operations Manager
Role: Operations Manager
Keyskills: Six Sigma Green Belt ,Lean ,Quality ,Kaizen ,Commercial Banking ,Investment Banking ,Interpersonal Skills.
Why-become-a-Certified-Lean-Six-Sigma-Green-Belt-

 

Assistant Manager/deputy Manager – Quality

Job Description:

Role:

Accountable for collate & maintain data for MIS/Business Cockpit Reporting

Should be efficient in doing automation of data which translates consistent reporting with less manual intervention

Good at RCA of finance process flows and able to do efficient RCA of business  issues

Suggest Process Improvements & Best Practices.

To work along with the Process/Vertical quality head to effectively manage the Quality function and deploy quality practices across location

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Assistant Manager/Manager-(Technical)
Role: Assistant Manager/Manager-(Technical)

Keyskills: Quality Management RCA , MIS ,Quality,F&A ,Green belt certified ,gb certified ,six sigma certified ,P2P AP ,Accounts  ,payable.

green-belt1-1024x576